Joining the GUI design team: a case study

ABSTRACT

This paper discusses the experiences of the writing department at a small (85 person or so) high technology company when that department was enlisted to coordinate and design user interfaces for the company's software products. In particular, it takes an in depth look at one particular project.We found that many of the skills necessary for success as technical writers in the computer software industry are also important when designing user interfaces, and that the “self instruction” skills writers acquire can be applied to gaining other, more specialized user interface (UI) design skills. The resulting transfer and augmentation of skills enhances our value as technical communicators

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management
          Subjects: Staffing

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)

General Terms:
Management, Theory