A validation of the GOMS model methodology in the development of a specialized, commercial software application

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A validation of the GOMS model methodology in the development of a specialized, commercial software application

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Conference on Human Factors in Computing Systems archive
Proceedings of the SIGCHI conference on Human factors in computing systems: celebrating interdependence table of contents

Boston, Massachusetts, United States

Pages: 351 - 357

Year of Publication: 1994

ISBN:0-89791-650-6

Authors

Richard Gong	Center for Ergonomics, The University of Michigan, 1205 Beal Ave., Ann Arbor, MI
David Kieras	Department of Electrical Engineering and Computer Science, The University of Michigan, Ann Arbor, MI

Sponsors

SIGCAPH: ACM SIGCAPH Computers and the Physically Handicapped
SIGGRAPH: ACM Special Interest Group on Computer Graphics and Interactive Techniques
SIGGROUP: ACM Special Interest Group on Supporting Group Work
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 11, Downloads (12 Months): 52, Citation Count: 10

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references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Apple Computer Inc., MacIntosh Human Interface Guidelines, Addison-Wesley Longman Publishing Co., Inc., Boston, MA, 1992
	2	Bovair, S, Kieras, D. E., and Poison, P. G. (1990). The acquisition and performance of text editing skill: A cognitive complexity analysis. Human-ComputerInteraction, 5(1), pp. 1-48.
	3	K. Butler , J. Bennett , P. Polson , J. Karrat, Report on the workshop on analytical models, ACM SIGCHI Bulletin, v.20 n.4, p.63-79, April 1989 [doi>10.1145/67243.67251]
	4	Stuart K. Card , Allen Newell , Thomas P. Moran, The Psychology of Human-Computer Interaction, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 1983
	5	Endestad, T., and Meyer, P. (1993). GOMS analysis as an evaluation tool in process control. Technical Report HWR-349, OECD Halden Reactor Project, Instituut for Energiteknikk, Halden, Norway.
	6	Richard Gong , Jay Elkerton, Designing minimal documentation using a GOMS model: a usability evaluation of an engineering approach, Proceedings of the SIGCHI conference on Human factors in computing systems: Empowering people, p.99-107, April 01-05, 1990, Seattle, Washington, United States [doi>10.1145/97243.97261]
	7	John D. Gould , Stephen J. Boies , Stephen Levy , John T. Richards , Jim Schoonard, The 1984 Olympic Message System: a test of behavioral principles of system design, Communications of the ACM, v.30 n.9, p.758-769, Sept. 1987 [doi>10.1145/30401.30402]
	8	John D. Gould , Clayton Lewis, Designing for usability—key principles and what designers think, Proceedings of the SIGCHI conference on Human Factors in Computing Systems, p.50-53, December 12-15, 1983, Boston, Massachusetts, United States [doi>10.1145/800045.801579]
	9	Wayne D. Gray , Bonnie E. John , Michael E. Atwood, The precis of Project Ernestine or an overview of a validation of GOMS, Proceedings of the SIGCHI conference on Human factors in computing systems, p.307-312, May 03-07, 1992, Monterey, California, United States [doi>10.1145/142750.142821]
	10	Robin Jeffries , James R. Miller , Cathleen Wharton , Kathy Uyeda, User interface evaluation in the real world: a comparison of four techniques, Proceedings of the SIGCHI conference on Human factors in computing systems: Reaching through technology, p.119-124, April 27-May 02, 1991, New Orleans, Louisiana, United States [doi>10.1145/108844.108862]
	11	Bonnie Elizabeth John, Contributions to engineering models of human-computer interaction. (volumes i and ii), 1988
	12	Karat, J., and Bennett, J. (1989). Modeling the user interaction methods imposed by designs. Technical report RC 14649. IBM T. J. Watson Research Center, Yorktown Hts., NY.
	13	Kieras, D. E. (1988). Towards a practical GOMS model methodology for user interface design. In M. Helander (Eds.), Handbook of human-computer interaction, pp. 135-57. New York: North-Holland.
	14	Kieras, D. E., and Poison, P. G. (1985). An approach to the formal analysis of user complexity. International Journal of Man- Machine Studies, 22(4), pp. 365-394.
	15	Robert M. Mulligan , Mary Dieli , Jakob Nielsen , Steven Poltrock , Daniel Rosenberg , Susan Erlich Rudman, Designing usable systems under real-world constraints: a practitioners forum, Proceedings of the SIGCHI conference on Human factors in computing systems, p.149-152, May 03-07, 1992, Monterey, California, United States [doi>10.1145/142750.142777]
	16	Jakob Nielsen, Finding usability problems through heuristic evaluation, Proceedings of the SIGCHI conference on Human factors in computing systems, p.373-380, May 03-07, 1992, Monterey, California, United States [doi>10.1145/142750.142834]
	17	Jakob Nielsen , Victoria L. Phillips, Estimating the relative usability of two interfaces: heuristic, formal, and empirical methods compared, Proceedings of the SIGCHI conference on Human factors in computing systems, p.214-221, April 24-29, 1993, Amsterdam, The Netherlands [doi>10.1145/169059.169173]
	18	Olson, J. R., and Olson, G. M. (1990). The growth of cognitive modeling in humancomputer interaction since GOMS. Humancomputer interaction, 5(1), pp. 221-265.
	19	Peter G. Polson , Clayton Lewis , John Rieman , Cathleen Wharton, Cognitive walkthroughs: a method for theory-based evaluation of user interfaces, International Journal of Man-Machine Studies, v.36 n.5, p.741-773, May 1992 [doi>10.1016/0020-7373(92)90039-N]
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	21	The University of Michigan (1990). The Three Dimensional Static Strength Prediction ProgramTM. Ann Arbor: The University of Michigan.

CITED BY 10

	Bonnie E. John , David E. Kieras, Using GOMS for user interface design and evaluation: which technique?, ACM Transactions on Computer-Human Interaction (TOCHI), v.3 n.4, p.287-319, Dec. 1996
	David E. Kieras , Scott D. Wood , Kasem Abotel , Anthony Hornof, GLEAN: a computer-based tool for rapid GOMS model usability evaluation of user interface designs, Proceedings of the 8th annual ACM symposium on User interface and software technology, p.91-100, November 15-17, 1995, Pittsburgh, Pennsylvania, United States
	Andrew Sears, AIDE: a step toward metric-based interface development tools, Proceedings of the 8th annual ACM symposium on User interface and software technology, p.101-110, November 15-17, 1995, Pittsburgh, Pennsylvania, United States
	Bonnie John , Alonso Vera , Michael Matessa , Michael Freed , Roger Remington, Automating CPM-GOMS, Proceedings of the SIGCHI conference on Human factors in computing systems: Changing our world, changing ourselves, April 20-25, 2002, Minneapolis, Minnesota, USA
	Scott E. Hudson , Bonnie E. John , Keith Knudsen , Michael D. Byrne, A tool for creating predictive performance models from user interface demonstrations, Proceedings of the 12th annual ACM symposium on User interface software and technology, p.93-102, November 07-10, 1999, Asheville, North Carolina, United States
	Bonnie John, Why GOMS?, interactions, v.2 n.4, p.80-89, Oct. 1995
	David E. Kieras , Thomas P. Santoro, Computational GOMS modeling of a complex team task: lessons learned, Proceedings of the SIGCHI conference on Human factors in computing systems, p.97-104, April 24-29, 2004, Vienna, Austria
	Andrea Bunt , Cristina Conati , Joanna McGrenere, Supporting interface customization using a mixed-initiative approach, Proceedings of the 12th international conference on Intelligent user interfaces, January 28-31, 2007, Honolulu, Hawaii, USA
	Paul Holleis , Friederike Otto , Heinrich Hussmann , Albrecht Schmidt, Keystroke-level model for advanced mobile phone interaction, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA
	Nikolaos K. Tselios , Nikolaos M. Avouris , Maria Kordaki, Student Task Modeling in Design and Evaluation of Open Problem-Solving Environments, Education and Information Technologies, v.7 n.1, p.17-40, March 2002