Enhancing the explanatory power of usability heuristics

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Enhancing the explanatory power of usability heuristics

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Conference on Human Factors in Computing Systems archive
Proceedings of the SIGCHI conference on Human factors in computing systems: celebrating interdependence table of contents

Boston, Massachusetts, United States

Pages: 152 - 158

Year of Publication: 1994

ISBN:0-89791-650-6

Author

Jakob Nielsen

Bellcore, 445 South Street, Morristown, NJ

Sponsors

SIGCAPH: ACM SIGCAPH Computers and the Physically Handicapped
SIGGRAPH: ACM Special Interest Group on Computer Graphics and Interactive Techniques
SIGGROUP: ACM Special Interest Group on Supporting Group Work
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 46, Downloads (12 Months): 478, Citation Count: 34

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references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Apple Computer Inc., MacIntosh Human Interface Guidelines, Addison-Wesley Longman Publishing Co., Inc., Boston, MA, 1992
	2	Patricia Brooks, Adding value to usability testing, Usability inspection methods, John Wiley & Sons, Inc., New York, NY, 1994
	3	John M. Carroll , Mary Beth Rosson, Getting around the task-artifact cycle: how to make claims and design by scenario, ACM Transactions on Information Systems (TOIS), v.10 n.2, p.181-212, April 1992 [doi>10.1145/146802.146834]
	4	Holcomb, R., and Tharp, A. L. An amalgamated model of software usability. In Knafl, G. (Ed.), Proceedings of the 13th IEEE COMPSAC international Conference, IEEE Computer Society, Washington, D.C., 1989.
	5	Holcomb, R., and Tharp, A. L. What users say about software usability. International Journal of Human-Computer Interaction 3, 1 (1991), 49-78.
	6	Robin Jeffries, Usability problem reports: helping evaluators communicate effectively with developers, Usability inspection methods, John Wiley & Sons, Inc., New York, NY, 1994
	7	Robin Jeffries , James R. Miller , Cathleen Wharton , Kathy Uyeda, User interface evaluation in the real world: a comparison of four techniques, Proceedings of the SIGCHI conference on Human factors in computing systems: Reaching through technology, p.119-124, April 27-May 02, 1991, New Orleans, Louisiana, United States [doi>10.1145/108844.108862]
	8	Clare-Marie Karat, A comparison of user interface evaluation methods, Usability inspection methods, John Wiley & Sons, Inc., New York, NY, 1994
	9	Rolf Molich , Jakob Nielsen, Improving a human-computer dialogue, Communications of the ACM, v.33 n.3, p.338-348, March 1990 [doi>10.1145/77481.77486]
	10	Jakob Nielsen, Usability Engineering, Morgan Kaufmann Publishers Inc., San Francisco, CA, 1993
	11	Jakob Nielsen, Heuristic evaluation, Usability inspection methods, John Wiley & Sons, Inc., New York, NY, 1994
	12	J. Nielsen , R. Molich, Teaching user interface design based on usability engineering, ACM SIGCHI Bulletin, v.21 n.1, p.45-48, July 1989 [doi>10.1145/67880.67885]
	13	Jakob Nielsen , Rolf Molich, Heuristic evaluation of user interfaces, Proceedings of the SIGCHI conference on Human factors in computing systems: Empowering people, p.249-256, April 01-05, 1990, Seattle, Washington, United States [doi>10.1145/97243.97281]
	14	Polson, E G., and Lewis, C. H. Theory-based design for easily learned interfaces. Human-Computer Interaction 5, 2&3 (1990), 191-220.
	15	Rohn, J. A. Usability Engineering: improving Customer Satisfaction While Lowering Development Costs. Brochure, SunSoft, Inc., Mountain View, CA, 1993.
	16	Smith, D. C., Irby, C., Kimball, R., Verplank, B., and Harslem, E. Designing the Star user interface. BYTE 7, 4 (April 1982), 242-282.

CITED BY 34

	Tom Stewart , David Travis, Guidelines, standards, and style guides, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
	Jakob Nielsen, Usability inspection methods, Conference companion on Human factors in computing systems, p.413-414, April 24-28, 1994, Boston, Massachusetts, United States
	Lai-Chong Law , Ebba Thora Hvannberg, Complementarity and convergence of heuristic evaluation and usability test: a case study of universal brokerage platform, Proceedings of the second Nordic conference on Human-computer interaction, October 19-23, 2002, Aarhus, Denmark
	Alex Paul Conn, Time affordances: the time factor in diagnostic usability heuristics, Proceedings of the SIGCHI conference on Human factors in computing systems, p.186-193, May 07-11, 1995, Denver, Colorado, United States
	Jakob Nielsen, Usability inspection methods, Conference companion on Human factors in computing systems, p.377-378, May 07-11, 1995, Denver, Colorado, United States
	Michael J. Muller , Anne McClard, Validating an extension to participatory heuristic evaluation: quality of work and quality of work life, Conference companion on Human factors in computing systems, p.115-116, May 07-11, 1995, Denver, Colorado, United States
	Joshua T. Cothran , James Clawson , Jehan Moghazy, Design and implementation of an educational technology for a historic home, CHI '01 extended abstracts on Human factors in computing systems, March 31-April 05, 2001, Seattle, Washington
	Gilbert Cockton , Alan Woolrych, Sale must end: should discount methods be cleared off HCI's shelves?, interactions, v.9 n.5, September 2002
	Gilbert Cockton , Darryn Lavery , Alan Woolrych, Inspection-based evaluations, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
	Ann Jones , Canan Blake , Clare Davies , Eileen Scanlon, Digital maps for learning: a review and prospects, Computers & Education, v.43 n.1-2, p.91-107, August 2004
	Bernhard Preim , Rainer Michel , Knut Hartmann , Thomas Strothotte, Figure captions in visual interfaces, Proceedings of the working conference on Advanced visual interfaces, May 24-27, 1998, L'Aquila, Italy
	Gerald Benoît, Properties-based retrieval and user decision states: user control and behavior modeling, Journal of the American Society for Information Science and Technology, v.55 n.6, p.488-497, April 2004
	Gilbert Cockton , Alan Woolrych , Mark Hindmarch, Reconditioned merchandise: extended structured report formats in usability inspection, CHI '04 extended abstracts on Human factors in computing systems, April 24-29, 2004, Vienna, Austria
	Gilbert Cockton, Value-centred HCI, Proceedings of the third Nordic conference on Human-computer interaction, p.149-160, October 23-27, 2004, Tampere, Finland
	Andréa Miranda , Janae Gonçalves Martins , Juliano dos Santos , Sabrina Loureiro , Alejandro Martins Rodriguez , Elizabeth Specialki , Ricardo Miranda Barcia, Vias-Ka: modelo de acessibilidade para sistemas computacionais de educação a distância, Proceedings of the 2005 Latin American conference on Human-computer interaction, p.202-210, October 23-26, 2005, Cuernavaca, Mexico
	María Paula González , Jesús Lorés , Antoni Granollers, Enhancing usability testing through datamining techniques: A novel approach to detecting usability problem patterns for a context of use, Information and Software Technology, v.50 n.6, p.547-568, May, 2008
	Stelios Xinogalos , Maya Satratzemi , Vassilios Dagdilelis, An introduction to object-oriented programming with a didactic microworld: objectKarel, Computers & Education, v.47 n.2, p.148-171, September 2006
	Mureen Allen , Leanne M. Currie , Suzanne Bakken , Vimla L. Patel , James J. Cimino, Heuristic evaluation of paper-based Web pages: a simplified inspection usability methodology, Journal of Biomedical Informatics, v.39 n.4, p.412-423, August 2006
	Christine E. Wania , Michael E. Atwood, aIRPLane: an information retrieval pattern language, CHI '07 extended abstracts on Human factors in computing systems, April 28-May 03, 2007, San Jose, CA, USA
	Ebba Thora Hvannberg , Effie Lai-Chong Law , Marta Kristín Lárusdóttir, Heuristic evaluation: Comparing ways of finding and reporting usability problems, Interacting with Computers, v.19 n.2, p.225-240, March, 2007
	Hannu Korhonen , Elina M. I. Koivisto, Playability heuristics for mobile games, Proceedings of the 8th conference on Human-computer interaction with mobile devices and services, September 12-15, 2006, Helsinki, Finland
	Martin Ebner , Andreas Holzinger, Successful implementation of user-centered game based learning in higher education: An example from civil engineering, Computers & Education, v.49 n.3, p.873-890, November, 2007
	Orland Hoeber , Xue Dong Yang, Evaluating WordBars in exploratory Web search scenarios, Information Processing and Management: an International Journal, v.44 n.2, p.485-510, March, 2008
	David Pinelle , Nelson Wong , Tadeusz Stach, Heuristic evaluation for games: usability principles for video game design, Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, April 05-10, 2008, Florence, Italy
	Stefan Leuthold , Javier A. Bargas-Avila , Klaus Opwis, Beyond web content accessibility guidelines: Design of enhanced text user interfaces for blind internet users, International Journal of Human-Computer Studies, v.66 n.4, p.257-270, April, 2008
	Krzysztof Z. Gajos , Katherine Everitt , Desney S. Tan , Mary Czerwinski , Daniel S. Weld, Predictability and accuracy in adaptive user interfaces, Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, April 05-10, 2008, Florence, Italy
	Wayne D. Gray , Marilyn C. Salzman, Damaged merchandise? a review of experiments that compare usability evaluation methods, Human-Computer Interaction, v.13 n.3, p.203-261, September 1998
	Holly A. Yanco , Jill L. Drury , Jean Scholtz, Beyond usability evaluation: analysis of human-robot interaction at a major robotics competition, Human-Computer Interaction, v.19 n.1, p.117-149, June 2004
	David Pinelle , Nelson Wong , Tadeusz Stach, Using genres to customize usability evaluations of video games, Proceedings of the 2008 Conference on Future Play: Research, Play, Share, November 03-05, 2008, Toronto, Ontario, Canada
	David Geerts , Dirk De Grooff, Supporting the social uses of television: sociability heuristics for social tv, Proceedings of the 27th international conference on Human factors in computing systems, April 04-09, 2009, Boston, MA, USA
	Martin Schmettow , Sabine Niebuhr, A pattern-based usability inspection method: first empirical performance measures and future issues, Proceedings of the 21st British HCI Group Annual Conference on HCI 2008: People and Computers XXI: HCI...but not as we know it, September 03-07, 2007, University of Lancaster, United Kingdom
	Christine E. Wania , Michael E. Atwood, Pattern languages in the wild: exploring pattern languages in the laboratory and in the real world, Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology, May 07-08, 2009, Philadelphia, Pennsylvania
	Li Chen , Pearl Pu, Interaction design guidelines on critiquing-based recommender systems, User Modeling and User-Adapted Interaction, v.19 n.3, p.167-206, August 2009
	Peter Schmutz , Silvia Heinz , Yolanda Métrailler , Klaus Opwis, Cognitive load in ecommerce applications: measurement and effects on user satisfaction, Advances in Human-Computer Interaction, 2009, p.1-9, January 2009