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 REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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1
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Boise, S.J. User behavior on an interactive computer systems. IBM Syst. J. 13, 1 (1974), 2-18.
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2
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Boise, S.J. and Gould, J.D User performance in an interactive computer system. In Prec. Fifth Annual Princeton Conference on Information Sciences and Systems, 1971. p. 122.
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3
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Carbonell, J.R. Elkind, H., and Nickersom R.S. On the psychological importance of time in a time sharing system. Human Factors, 10, 2 (1968), 135-142.
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4
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Didner, R.S. Recommended response times for TIRKS on-line interactions. Bell Labs. Tech. Memo. 1970.
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5
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Goodman, T.J. and Spence, R. The effect of computer system response time variability on interactive graphical problem solving. IEEE Trans. Syst., Man. Cybern, 11, 3 (March 1981), 207-216.
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6
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Hackman, J., Richard, G.R., Oldham, R, Jansen and Purdy. K. A new strategy for job enrichment. California Management Rev. 1975.
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7
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Katzell, Raymond A. and Daniel Yankelovich, Work, Productivity and lob Satisfaction, Psychological Corporation, New York, 1975.
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8
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Locke, Edwin A. Job satisfaction and job performance: A theoretical analysis. Organizational Behavior and Human Performance 5, (1970), 484-500.
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9
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Lucas, H.C., Jr. Unsuccessful implementation: The case of a computer-based order entry system. Decision Sciences 9, 2 (April 1978), 68-79.
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10
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Miller, L.H. An investigation of the effects of output variability and output bandwidth on user performance in an interactive computer system. University of Southern California, Information Sciences Institute (ISI/RR-76-50), 1976.
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11
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Miller, R.B. Response time in man-cemputer conversational transactions. In Prec. Fall Joint Computer Conference, AFIPS, San Francisco, CA, Dec. 9-11, 1968, 267-277.
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12
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Morfield, M.A, Wiesen, R.A., Grossberg, M, and Yntema, D.B. Initial experiments on the effects of system delay on on-line problem solving. Lincoln Laboratory Tech. Rep. (June 25, 1969).
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13
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Nickerson, R.S. Elkind, J.I, and CarbonelL J.R. Human factors and the design of time sharing computer systems. Human Factors 10, 2 1968, 127-134.
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14
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Parsons, H.M. The scope of human factors in computer-based data processing systems. Human Factors 12, 2 1970.
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15
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Porter, C.W. and Lawler, E. E. Managerial Attitudes and Performance, lrwin-Dorsey, Homewood, 1968.
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16
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Prokop, J.W. and Brooks, F.P. Jr. Decision making with computer graphics in an inventory control environment. In Prec. Fall Joint Computer Conference, AFIPS, Houston, TX, Nov. 17-19, 1970, Vol. 37, 599-607.
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17
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Randolph, W.A. and Finch, F.E. The relationship between organizational technology and the direction and frequency dimensions of task communications. Human Relations 30, 12 (1977), 1131-1145.
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18
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Shackel, B. Man-computer interactions--The contribution of the human sciences. Ergonomics 12, 4 (1969), 485-499.
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19
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Smith. P.C.. Kendall, L.M., and Hulin, C.L. The Measurement of Satisfaction in Work and Retirement: A Strategy for the Study of Attitudes, Rand-McNally, ChinaS,-1969.
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20
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Strauss, G. and Sayles, L.R. Personnel: The Human Problems of Management, Prentice-Hall, Englewood Cliffs, N.J., 1972.
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21
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Streeter, D.N. The productivity of computer-dependent workers. IBM Syst. J. 14, 3, (1975), 297-305.
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22
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Walther, G.H. and O'Neil, H.F. Jr. On-line user-computer interface-- The effects of interface flexibility, terminal type and experience on performance. In Prec. National Computer Conference, AFIPS, Chicago, IL, May 6-10, 1974, 379-384.
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23
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Wanous, John P., A Causal-correlational analysis of the job satisfaction and performance relationship. J. Applied Psychology, 59, 2 (1974), 139-144.
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24
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Williams, C.M. System response time: A study of user's tolerance. IBM Research Rep. 17-272, July, 1973.
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25
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Williams, J.D. Computer subsystem response time and response time variance on operator performance in an interactive computer system. Bell Labs. Tech. Memo., 1975.
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26
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Williams, J.D., Swenson, J.S., Hegarty, J.A. and Tullis, T.S. The effects of mean CSS response time and task type on operator performance in an interactive computer system. Bell Labs. Tech. Memo., November 16, 1976.
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27
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Williges, R.C. and Williges, B.H. Modeling the human operator in computer-based data entry. Human Factors 24, 3 (1982), 285-299.
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Toshiyuki Shiwa , Takayuki Kanda , Michita Imai , Hiroshi Ishiguro , Norihiro Hagita, How quickly should communication robots respond?, Proceedings of the 3rd ACM/IEEE international conference on Human robot interaction, March 12-15, 2008, Amsterdam, The Netherlands
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Dennis F. Galletta , Raymond M. Henry , Scott McCoy , Peter Polak, When the Wait Isnt So Bad: The Interacting Effects of Website Delay, Familiarity, and Breadth, Information Systems Research, v.17 n.1, p.20-37, March 2006
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