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Up close and personalized: a marketing view of recommendation systems
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ACM Conference On Recommender Systems archive
Proceedings of the third ACM conference on Recommender systems table of contents
New York, New York, USA
Pages: 3-4  
Year of Publication: 2009
ISBN:978-1-60558-435-5
Authors
Michel Wedel  University of Maryland, College Park, MD, USA
Roland T. Rust  University of Maryland, College Park, MD, USA
Tuck Siong Chung  College of Business, Singapore, Singapore
Sponsor
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
Publisher
ACM  New York, NY, USA
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ABSTRACT

Developments in the marketing literature on recommendation systems are reviewed and an illustration of an Adaptive Personalization System is provided in the context of music. This illustration reveals that Adaptive Personalization Systems have the potential to significantly increase the effectiveness of personal recommendations, and perform better than extant methods.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Aksoy, L., Bloom, P.N., Lurie N.H and Cooil, B. 2006. Should recommendation agents think like people? Journal of Service Research, 8(4) 297--315.
 
2
Ansari, A. and Mela, C.F. 2003. E-customization. Journal of Marketing Research, 40(2) 131--145.
 
3
Ansari, A. Essegaier, S. Kohli, R. 2000. Internet recommendation systems. Journal of Marketing Research, 37(3) 363--375.
 
4
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5
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Cooke, A.D.J, Sujan, H., Sujan, M. Weitz, B.A. 2002. Marketing the unfamiliar: the role of context and item- specific information in electronic agent recommendations. Journal of Marketing Research, 39(4) 488--497.
 
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Diehl, K.R., Kornish, L. Lynch Jr., J.G. 2003. Smart agents: When lower search costs for quality information increase price sensitivity. Journal of Consumer Research, 30(1) 56--71.
 
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Häubl, G. and Murray, K.B.. 2003. Preference construction and persistence in digital marketplaces: The role of electronic recommendation agents. Journal of Consumer Psychology, 13(1-2) 75--91.
 
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Ying, Y.P., Feinberg, F., and Wedel, M. 2006. Leveraging missing ratings to improve online recommendation systems. Journal of Marketing Research, 43(3) 355--365.
 
13
Zhang, J., and Wedel, M. 2009. The effectiveness of customized promotions in online and offline stores. Journal of Marketing Research, 46 (2), 190--206.
 
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Collaborative Colleagues:
Michel Wedel: colleagues
Roland T. Rust: colleagues
Tuck Siong Chung: colleagues