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End-user moderation of cognitive accessibility in online communities: case study of brain fog in the lyme community
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ACM SIGACCESS Conference on Computers and Accessibility archive
Proceedings of the 11th international ACM SIGACCESS conference on Computers and accessibility table of contents
Pittsburgh, Pennsylvania, USA
POSTER SESSION: Posters and system demonstrations table of contents
Pages 233-234  
Year of Publication: 2009
ISBN:978-1-60558-558-1
Authors
Kateryna Kuksenok  Oberlin College, Oberlin, OH, USA
Jennifer Mankoff  Carnegie Mellon University, Pittsburgh, PA, USA
Sponsor
SIGACCESS: ACM Special Interest Group on Accessible Computing
Publisher
ACM  New York, NY, USA
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ABSTRACT

With the advent of Web 2.0 technologies, more and more online content is being generated by users. Even trained web developers often fail to take accessibility issues into consideration, so it is no surprise that users may fail to do so as well. In this paper, we examine two self-moderating communities of individuals with Lyme disease who are affected by ""brain fog"". Through qualitative analysis of over 100 discussion threads that deal with issues of accessibility, we explore how the individuals in these communities fail and succeed to establish and enforce, through moderation, the creation of cognitively accessible content.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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