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ABSTRACT
The plasticity property has been defined ten years ago in Human-Computer Interaction. It denotes the capacity of User Interfaces (UI) to adapt to the context of use (<user, platform, environment>) while preserving user-centered properties. This paper presents a first real application: a plastic e-service for declaring incidents in public areas. The development has been funded by the french ANR MyCitizSpace (2007--2010) project devoted to the dematerialisation of the french government. All the dimensions of plasticity are exemplified.
REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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