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Using user-centered design to discover motivation and priorities in an established online community
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ACM Special Interest Group for Design of Communication archive
Proceedings of the 27th ACM international conference on Design of communication table of contents
Bloomington, Indiana, USA
POSTER SESSION: Posters table of contents
Pages 313-314  
Year of Publication: 2009
ISBN:978-1-60558-559-8
Authors
Elly Searle  University of Washington, Seattle, WA, USA
Katie Derthick  University of Washington, Seattle, WA, USA
Toni Ferro  University of Washington, Seattle, WA, USA
Jonathan T. Morgan  University of Washington, Seattle, WA, USA
Mark Zachry  University of Washington, Seattle, WA, USA
Sponsors
SIGDOC: ACM Special Interest Group for Design of Communications
ACM: Association for Computing Machinery
Publisher
ACM  New York, NY, USA
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ABSTRACT

This poster presents our work using a face-to-face user-centered design method to inform the design of a reputation visualization for an established online community. The benefits of conducting an offline group session with online community members included insights into motivation and priorities, an understanding of community norms, and a member check on previous findings.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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Courage, C., & Baxter, K. 2004. Understanding your users: A practical guide to user requirements methods, tools, and techniques. Morgan Kaufmann series in interactive technologies. San Francisco, CA: Morgan Kaufmann