A systematic methodology to use LEGO bricks in web communication design

ABSTRACT

This experience report presents a case study and the lessons learned from using Real Time Web (RTW) in the design of a corporate website. RTW is an innovative methodology to effectively elicit and plastically represent requirements in the design process of a web application. RTW adopts a playful approach to collaboratively elicit requirements and strategic web design issues, and extends the experience of LEGO Serious Play (LSP), a team collaboration methodology. The basic tenet of LSP is that LEGO bricks are simple to use and provide ready-made, powerful and multi-purpose symbolic pieces, known to most people and used in different cultures. RTW exploits this potential to elicit communication requirements, create a share vision for high-level design, and build team commitment.

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INDEX TERMS

Primary Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.1 Requirements/Specifications
          Subjects: Elicitation methods (e.g., rapid prototyping, interviews, JAD)

General Terms:
Design, Human Factors

Keywords:
cruise industry, etourism, informal interactions, lego bricks, requirements analysis, web applications