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Improving the accessibility of NFC/RFID-based mobile interaction through learnability and guidance
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ACM International Conference Proceeding Series archive
Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services table of contents
Bonn, Germany
SESSION: Merging the physical and the virtual table of contents
Article No. 37  
Year of Publication: 2009
ISBN:978-1-60558-281-8
Authors
Gregor Broll  DOCOMO Euro-Labs, München, Germany
Susanne Keck  Ludwig-Maximilians-Universität (LMU), München, Germany
Paul Holleis  DOCOMO Euro-Labs, München, Germany
Andreas Butz  Ludwig-Maximilians-Universität (LMU), München, Germany
Sponsors
SIGCHI : Specialist Interest Group in Computer-Human Interaction of the ACM
SIGMOBILE: ACM Special Interest Group on Mobility of Systems, Users, Data and Computing
Publisher
ACM  New York, NY, USA
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ABSTRACT

NFC and RFID technologies have found their way into current mobile phones and research has presented a variety of applications using NFC/RFID tags for interaction between physical objects and mobile devices. Since this type of interaction is widely novel for most users, there is a considerable initial inhibition threshold for them. In order to get novice users started with this physical interaction and its applications, we have designed different ways to increase the learnability and guidance of such applications. Their effectiveness was evaluated in a qualitative and quantitative user study with 40 participants, who interacted with NFC-equipped posters in different ways. We report on the types of usage errors observed and show that future designs of NFC/RFID-based mobile applications should consider using a dedicated start-tag for interaction.


REFERENCES

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