Industry influence on IS personnel and roles

ABSTRACT

In recent years, IS departments within non-IS product firms have been challenged by growing number of firms turning to outsourcing and packaged software for new applications development. These trends, along with general downsizing of IS operations, have led to distinguishing between IS personnel working in different industries. This paper proposes considering two dimensions along which industry differences may influence the role of IS professionals and presents a model for examining how these industry differences working through differences in IS department structure and IS personnel characteristics influence productivity. Research propositions and their rationale are presented along with a proposed approach toward investigating these questions.

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INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management
          Subjects: Staffing

Additional Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.2 User/Machine Systems
          Subjects: Human factors

  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management
          Subjects: Training

General Terms:
Human Factors, Management