Take a look at the new version of this page: [ beta version ]. Tell us what you think.

ABSTRACT

The pervasive vision of future technologies raises important questions on how people, especially the elderly, will be able to use, trust and maintain privacy. To begin to address such issues, we conducted focus group sessions with elderly participants aged from 65 to 89 years. The groups were shown three Videotaped Activity Scenarios [5] depicting pervasive or ubiquitous computing applications in three contexts: health, commerce and e-voting. The resultant data was coded in terms of stakeholder, user and system issues. The data is discussed here from the user perspective -- specifically in terms of concerns about trust and privacy.

REFERENCES

• 1: Bohn, J., Coram, V., Langheinrich, M., Mattern, F., Rohs, M Social, Economic, and Ethical Implications of Ubiquitous computing and Ubiquitous Computing Ubiquitous computing. Springer-Verlag, 5--29. (2005).
• 2: Goggin, G., & Newell, C. An end to disabling policies? Toward enlightened universal service. Information Society, 16, 127--133. (2000)
• 3: Jaeger, P. T. Telecommunications policy and individuals with disabilities: issues of accessibility and social inclusion in the policy and research agenda. Telecommunications Policy, 30, 112--124 (2006).
• 4: Little, L., Briggs, P., & Coventry, L. Videotaped Activity Scenarios and the Elicitation of Social Rules for Public Interactions. British HCI Conference, Leeds. (2004).
• 5: Little, L. and Briggs, P. Privacy factors for successful ubiquitous computing. In press: International Journal of E-Business Research (2009).
• 6: Little, L., Marsh, S., & Briggs, P. Trust and privacy permissions for an ambient world. In R. Song, L. Korba, G. Yee (Eds.) Trust in e-services: technologies, practices and challenges. New York: Ideas Group (2007).
• 7: M. C. Maguire, A review of user-interface design guidelines for public information kiosk systems, International Journal of Human-Computer Studies, v.50 n.3, p.263-286, March 1999 [doi>10.1006/ijhc.1998.0243]
• 8: Erika Shehan Poole , Christopher A. Le Dantec , James R. Eagan , W. Keith Edwards, Reflecting on the invisible: understanding end-user perceptions of ubiquitous computing, Proceedings of the 10th international conference on Ubiquitous computing, September 21-24, 2008, Seoul, Korea [doi>10.1145/1409635.1409662]
• 9: UK National Statistics Population Estimates UK population grows to 60.6 million. Downloaded December 2007 http://www.statistics.gov.uk/CCI/nugget.asp?ID=6 (2007).
• 10: Upkar Varshney, Pervasive healthcare and wireless health monitoring, Mobile Networks and Applications, v.12 n.2-3, p.113-127, March 2007 [doi>10.1007/s11036-007-0017-1]
• 11: Webb, J. D. & Weber, M. J. Influences of Sensory Abilities on the Interpersonal Distance of the Elderly. Environment & Behavior. 35, 695--711(2003).

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.1 Public Policy Issues

Additional Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.2 Social Issues
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.5 Security and Protection (D.4.6, K.4.2)

General Terms:
Design, Human Factors, Reliability, Security

Keywords:
elderly, privacy, trust, ubiquitous computing