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ABSTRACT

There is an emerging global trend of systems for electronic identity management (e-IDMS). In Europe a number of countries are introducing e-IDMS in order to improve secure authentication in e-government as proposed by EU-Commission initiatives. This innovation process is shaped by several context factors (e.g. legal framework, actor constellation, socio-cultural structures). According to a theoretical framework mainly based on the concepts of actor-centered institutionalism and the transformative capacity of new technologies, this paper analyzes the innovation process and the related context factors by means of a case study of the e-IDMS in Austria. The analysis includes crucial parameters of the system design such as the complex techno-organizational infrastructure, the integrated ID-model with consideration of privacy aspects and the major factors that shaped the Austrian e-IDMS with regard to acceptance and usage of the e-ID. Finally, the paper points out significant aspects of the transformation pattern initiated by the e-IDMS.

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INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.1 Public Policy Issues
          Subjects: Human safety

Additional Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.1 Public Policy Issues
          Subjects: Privacy; Regulation
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.5 Security and Protection (D.4.6, K.4.2)
          Subjects: Authentication

General Terms:
Design, Management, Security, Standardization, Theory

Keywords:
e-government, electronic identity, innovation, privacy, process