What patrons want: supporting interaction for novice information seeking scholars

ABSTRACT

In this paper, we undertake a study of inexperienced information seeking scholars, identifying areas for improvement in their electronic information seeking and document triage process[3]. We propose a software aid, currently under development.

REFERENCES

• 1: G. Buchanan and F. Loizides. Investigating document triage on paper and electronic media. In Proc. European Conference on Digital Libraries, pages 416--427, 2007.
• 2: Catherine C. Marshall , Frank M. Shipman, III, Spatial hypertext and the practice of information triage, Proceedings of the eighth ACM conference on Hypertext, p.124-133, April 06-11, 1997, Southampton, United Kingdom [doi>10.1145/267437.267451]
• 3: Amanda Spink , Bernard J. Jansen , Dietmar Wolfram , Tefko Saracevic, From E-Sex to E-Commerce: Web Search Changes, Computer, v.35 n.3, p.107-109, March 2002 [doi>10.1109/2.989940]

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.7 Digital Libraries
          Subjects: User issues

General Terms:
Experimentation, Human Factors

Keywords:
document triage, information seeking, novice users