Grounding interpersonal privacy in mediated settings

ABSTRACT

Recent technologies supporting continuous connectivity enable sustained awareness within social networks, which eventually boosts interaction and therefore the need of individuals to manage their interpersonal privacy. This paper introduces the Privacy Grounding Model that describes how people develop and use mechanisms to establish a shared understanding of their intentions to interact with others. The main design implication of this model is the need for lightweight interactive mechanisms by which individuals can collaboratively ground needs for interaction. To illustrate how the model supports the design of grounding mechanisms, we present examples and discuss a case study that informs about their use during several weeks.

REFERENCES

• 1: Altman, I. (1975). The Environment and Social Behaviour - Privacy, personal space, territory, crowding. Monterey (Ca), Wadsworth.
• 2: Paul M. Aoki , Allison Woodruff, Making space for stories: ambiguity in the design of personal communication systems, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA [doi>10.1145/1054972.1054998]
• 3: Victoria Bellotti , Abigail Sellen, Design for privacy in ubiquitous computing environments, Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work, p.77-92, September 13-17, 1993, Milan, Italy
• 4: Michael Boyle , Saul Greenberg, The language of privacy: Learning from video media space analysis and design, ACM Transactions on Computer-Human Interaction (TOCHI), v.12 n.2, p.328-370, June 2005 [doi>10.1145/1067860.1067868]
• 5: Clark, H. (1996). Using language. New York, Cambridge University Press.
• 6: Panos Markopoulos , Natalia Romero , Joy van Baren , Wijnand IJsselsteijn , Boris de Ruyter , Babak Farshchian, Keeping in touch with the family: home and away with the ASTRA awareness system, CHI '04 extended abstracts on Human factors in computing systems, April 24-29, 2004, Vienna, Austria [doi>10.1145/985921.986062]
• 7: Gregor McEwan , Saul Greenberg, Supporting social worlds with the community bar, Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work, November 06-09, 2005, Sanibel Island, Florida, USA [doi>10.1145/1099203.1099207]
• 8: Bonnie A. Nardi , Steve Whittaker , Erin Bradner, Interaction and outeraction: instant messaging in action, Proceedings of the 2000 ACM conference on Computer supported cooperative work, p.79-88, December 2000, Philadelphia, Pennsylvania, United States [doi>10.1145/358916.358975]
• 9: Carman Neustaedter , Saul Greenberg , Michael Boyle, Blur filtration fails to preserve privacy for home-based video conferencing, ACM Transactions on Computer-Human Interaction (TOCHI), v.13 n.1, p.1-36, March 2006 [doi>10.1145/1143518.1143519]
• 10: Leysia Palen , Paul Dourish, Unpacking "privacy" for a networked world, Proceedings of the SIGCHI conference on Human factors in computing systems, April 05-10, 2003, Ft. Lauderdale, Florida, USA [doi>10.1145/642611.642635]
• 11: Petronio, S. (2002). Boundaries of privacy: dialectics of disclosure. Albany, New York Press.
• 12: Martin Reichenbach , Herbert Damker , Hannes Federrath , Kai Rannenberg, Individual management of personal reachability in mobile communication, Proceedings of the IFIP TC11 13 international conference on Information Security (SEC '97) on Information security in research and business, p.164-174, January 1997, Copenhagen, Denmark
• 13: Romero, N. (2008). Coordination of Interpersonal Privacy in Mediated Communication. Doctorate Thesis, Technische Universiteit Eindhoven. (Co-)promot.: prof.dr.ir. L.M.G. Feijs, prof.dr. D.G. Bouwhuis, dr. P. Markopoulos.
• 14: Romero, N., Markopoulos, P. (2005). Common ground to analyse privacy negotiation in awareness systems In Proceedings INTERACT 2005, Springer, vol. 3585, pp. 1006 -- 1009.
• 15: Romero, N., Markopoulos, P. (2009). Grounding Privacy with Awareness. Markopoulos, P., de Ruyter, B., Mackay, W. (Eds). Awareness Systems: advances in theory, methodology and design. Springer
• 16: Romero, N., Matysiak, A., Kaptein, M., and Markopoulos, P. (2007). Behaviours and preferences when coordinating mediated interruptions: Social and system influence. In Proceedings of ESCW '07, pp. 351 -- 370.
• 17: Natalia Romero , Gregor McEwan , Saul Greenberg, A field study of community bar: (mis)-matches between theory and practice, Proceedings of the 2007 international ACM conference on Supporting group work, November 04-07, 2007, Sanibel Island, Florida, USA [doi>10.1145/1316624.1316638]
• 18: Mema Roussopoulos , Petros Maniatis , Edward Swierk , Kevin Lai , Guido Appenzeller , Mary Baker, Person-level routing in the mobile people architecture, Proceedings of the 2nd conference on USENIX Symposium on Internet Technologies and Systems, p.15-15, October 11-14, 1999, Boulder, Colorado
• 19: Allison Woodruff , Paul M. Aoki, How push-to-talk makes talk less pushy, Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, November 09-12, 2003, Sanibel Island, Florida, USA [doi>10.1145/958160.958187]
• 20: Wu, M. (2007). Adaptive privacy management for distributed applications. Doctorate thesis, Computer department, Lancaster University, UK.

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Asynchronous interaction

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Theory and models

General Terms:
Design, Human Factors, Theory

Keywords:
ambiguity, coordination, interpersonal privacy, mediated communication, social communication