Understanding teamwork in high-risk domains through analysis of errors

ABSTRACT

Trauma care is an example of dynamic, complex, and safety-critical teamwork. The staff in trauma centers works under time pressure and lacks effective information technologies to support teamwork and reduce errors. This work presents a qualitative study that looked at the teamwork errors and their causes to better understand the challenges in providing computerized support for this user group.

REFERENCES

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Computer-supported cooperative work

General Terms:
Human Factors

Keywords:
healthcare, human errors, teamwork, trauma