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Toward an experimental methodology for studying persuasion-based online security
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Conference on Human Factors in Computing Systems archive
Proceedings of the 27th international conference extended abstracts on Human factors in computing systems table of contents
Boston, MA, USA
SESSION: Spotlight on work in progress session 1 table of contents
Pages 4033-4038  
Year of Publication: 2009
ISBN:978-1-60558-247-4
Authors
Michael Nowak  Stanford University, Palo Alto, CA, USA
Shailendra Rao  Stanford University, Palo Alto, CA, USA
Clifford Nass  Stanford University, Palo Alto, CA, USA
Joel Lewenstein  Stanford University, Palo Alto, CA, USA
Andrew Meyer  Stanford University, Palo Alto, CA, USA
Jessica Richman  Stanford University, Palo Alto, CA, USA
Sponsors
ACM: Association for Computing Machinery
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
Publisher
ACM  New York, NY, USA
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ABSTRACT

In this paper we highlight a controlled experimental design in development to investigate how the intersection of a brand's familiarity and persuasive appeal impact user willingness to engage in increased web security procedures. We offer the results of a 2 (Source: familiar vs. unfamiliar brand) x 2 (Persuasive Strategy: benefit to user vs. benefit to site) web experiment (N=48) using this approach to demonstrate its viability and generate ideas for future directions. Lessons learned and opportunities to improve this experimental methodology to further psychological research in the web security domain are discussed.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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Moon, Y. Intimate Exchanges: Using Computers to Elicit Self-Disclosure from Consumers. The Journal of Consumer Research, 26, 4 (2000), 323--339.
 
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Paulhus, D.L. The Paulhus Deception Scales: BIDR Version 7. Toronto/Buffalo: Multi-Health Systems (1998).
 
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Analyst: Amazon, eCommerce grow despite downturn". Associated Press. January 5, 2009.

Collaborative Colleagues:
Michael Nowak: colleagues
Shailendra Rao: colleagues
Clifford Nass: colleagues
Joel Lewenstein: colleagues
Andrew Meyer: colleagues
Jessica Richman: colleagues