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Product interest and engagement scale, beta (pies-beta): initial development
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Conference on Human Factors in Computing Systems archive
Proceedings of the 27th international conference extended abstracts on Human factors in computing systems table of contents
Boston, MA, USA
SESSION: Spotlight on work in progress session 1 table of contents
Pages 3913-3918  
Year of Publication: 2009
ISBN:978-1-60558-247-4
Authors
Christopher N. Chapman  Microsoft, Redmond, WA, USA
Michal Lahav  Sakson & Taylor, Seattle, WA, USA
Edwin Love  Western Washington University, Bellingham, WA, USA
James L. Alford  Volt Information Sciences, Redmond, WA, USA
Sponsors
ACM: Association for Computing Machinery
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
Publisher
ACM  New York, NY, USA
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ABSTRACT

We report a work in progress: development and initial validation of the Product Interest and Engagement Scale (PIES), a short assessment instrument measuring consumer interest in technology products. PIES reflects an explicitly multidimensional, hierarchical, and extensible model of product interest. It assesses consumer product interest in terms of an overall interest scale plus three subscales assessing interest in features and choices, personal image as affected by a product, and interest in optimizing one's choice with regards to a product. We report factor structure in a sample of N=225 US consumers and replication with N=180 US consumers. The results establish reliability of the overall 12-item scale and subscales in a broad consumer sample (Cronbach's alpha = 0.89 overall, 0.82-0.88 for subscales). Validity measures in the validation sample demonstrate convergent and discriminant validity with product ownership and product involvement measures. We regard PIES as currently being in beta form (PIES-beta). It is suitable for usage now but will undergo further revision in 2009.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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Collaborative Colleagues:
Christopher N. Chapman: colleagues
Michal Lahav: colleagues
Edwin Love: colleagues
James L. Alford: colleagues