Facilitating benign deceit in mediated communication

ABSTRACT

This research explores how to communicate an individuals' self-reported emotional state to members of their personal social network, through automatic, computer-generated, personalised updates. Results of two qualitative studies are described where participants were unwilling to disclose their emotional state fully to all of their network members, choosing to deceive selected members instead. Further, participants indicated that they would want automatic personalised updates for network members to incorporate these deceits.

REFERENCES

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Natural language

Additional Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS
      H.4.3 Communications Applications
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: User-centered design

  J. Computer Applications
  J.3 LIFE AND MEDICAL SCIENCES
      Subjects: Medical information systems

General Terms:
Human Factors

Keywords:
ambiguity, computer-mediated social interaction, deceit, grounded theory, personal social networks, personalization