Exploring the cognitive consequences of social search

ABSTRACT

To what extent can social interactions augment people's natural search experiences? What factors influence the decision to turn to a friend for help? Our paper presents the preliminary results of a social sensemaking task that begin to address such questions by examining the cognitive consequences of social search.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Computer-supported cooperative work

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Theory and models

General Terms:
Theory

Keywords:
cognitive task analysis, social information seeking, social search, verbal protocols