Exploring awareness needs and information display preferences between coworkers

ABSTRACT

Technology makes it possible to share many different types of information with coworkers. We conducted a large-scale survey (N=549) to better understand current sharing among coworkers, how people stay aware of collocated and remote coworkers, and whether their willingness to share different types of awareness information changes based on the location in which the information is displayed. Contrary to our expectations, the display location did not greatly affect what respondents were willing to share. Our results also suggest considerations for researchers building situated displays, as respondents had concerns about unintended viewers and encouraging people to visit their personal space when they were not present.

REFERENCES

• 1: Paul Dourish , Sara Bly, Portholes: supporting awareness in a distributed work group, Proceedings of the SIGCHI conference on Human factors in computing systems, p.541-547, May 03-07, 1992, Monterey, California, United States [doi>10.1145/142750.142982]
• 2: Fitton, D. Cheverst, K., Rouncefield, M., and Dix, A. Exploring adoption in the Hermes door display deployment. In Proc. UbiComp in the Office Workshop '07, Springer (2007).
• 3: Elaine M. Huang , Elizabeth D. Mynatt, Semi-public displays for small, co-located groups, Proceedings of the SIGCHI conference on Human factors in computing systems, April 05-10, 2003, Ft. Lauderdale, Florida, USA [doi>10.1145/642611.642622]
• 4: Scott Lederer , Jennifer Mankoff , Anind K. Dey, Who wants to know what when? privacy preference determinants in ubiquitous computing, CHI '03 extended abstracts on Human factors in computing systems, April 05-10, 2003, Ft. Lauderdale, Florida, USA [doi>10.1145/765891.765952]
• 5: Joseph F. McCarthy , Tony J. Costa , Edy S. Liongosari, UniCast, OutCast & GroupCast: Three Steps Toward Ubiquitous, Peripheral Displays, Proceedings of the 3rd international conference on Ubiquitous Computing, p.332-345, September 30-October 02, 2001, Atlanta, Georgia, USA
• 6: Gregor McEwan , Saul Greenberg, Supporting social worlds with the community bar, Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work, November 06-09, 2005, Sanibel Island, Florida, USA [doi>10.1145/1099203.1099207]
• 7: Olson, J., Grudin, J., and Horvitz, E. Toward understanding preferences for sharing and privacy. Microsoft Research Technical Report MSR-TR-2004-138. Microsoft (2004).
• 8: Sensenig, J., and Reed, T. Cooperation in the prisoner's dilemma as a function of interpersonal distance. Psychonomic Science, 26(2), 1972, 105--106.

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Computer-supported cooperative work

General Terms:
Human Factors

Keywords:
CSCW, awareness, privacy, situated display