Bringing design considerations to the mobile phone and driving debate

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Bringing design considerations to the mobile phone and driving debate

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Conference on Human Factors in Computing Systems archive
Proceedings of the 27th international conference on Human factors in computing systems table of contents

Boston, MA, USA

SESSION: Studying cell phone use table of contents

Pages: 1643-1646

Year of Publication: 2009

ISBN:978-1-60558-246-7

Authors

Leila Takayama	Stanford University, Stanford, CA, USA
Jo Ann G. Sison	Electronics Research Lab, Volkswagen, Palo Alto, CA, USA
Brian Lathrop	Electronics Research Lab, Volkswagen, Palo Alto, CA, USA
Nicholas Wolfe	Stanford University, Stanford, CA, USA
Abe Chiang	Stanford University, Stanford, CA, USA
Alexia Nielsen	Stanford University, Stanford, CA, USA
Clifford Nass	Stanford University, Stanford, CA, USA

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction
ACM: Association for Computing Machinery

Publisher

ACM New York, NY, USA

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ABSTRACT

Though legislation is increasingly discouraging drivers from holding on to their mobile phones while talking, hands-free devices do not improve driver safety. We offer two design alternatives to improve driver safety in the contexts of voice-based user interfaces and mobile phone conversations in cars' side tones (auditory feedback used in landline phones) and location of speakers. In a 2 (side tone: present vs. not) x 2 (location of speakers: headphones vs. dashboard) between-participants experiment (N=48), we investigated the impact of these features upon driver experience and performance on a simulated mobile phone conversation while driving. Participants became more verbally engaged in the conversation when side tones were present, but also experienced more cognitive load. Participants drove more safely when voices were projected from the dashboard rather than from headphones. Implications for driver user interface design are discussed.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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