Usuários podem escrever especificações de sistemas? Um estudo empírico com uma linguagem de script

ABSTRACT

The use of information systems has grown rapidly in recent years, but the number of stakeholders has not grown at the same rate. Thus, there is a tendency to engage and empower end users in the software development process (EUD). Furthermore, users can participate in the development of additional functions to an existing system. This research focus on the creation of new functions (or extensions) in an existing web interface by specifying a series of actions. In this paper we present the results of our first study to analyse how two distinct groups of end users respond to the use of a macro language for the Web (CoScripter), while trying to represent system extensions. The study thus suggests that: (1) CoScripter is suitable for the specification of system extensions by end users, but (2) it needs some improvements in order to meet the needs of End User Development (EUD).

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.m Miscellaneous

Keywords:
end user development, end user programming, especificação de sistemas, extensão de sistemas, linguagens de descrição