Quality of service (QoS) based service retrieval engine

ABSTRACT

It is observed that there are few service evaluation and ranking methodologies currently available in the SOE. In this paper, we propose an innovative service evaluation and ranking strategy, based on the measurement of trustworthiness and reputation of services (or service providers'). CCCI Metrics originally proposed and developed by Chang et al [1] is used to measure the trustworthiness and reputation of e-services. Here we extend the application of CCCI Metrics to the field of service retrieval. A java-based search engine prototype is designed, with the purpose of implementing the trustworthiness and reputation-based service search, evaluation and ranking. Conclusions and future works are drawn in the final section.

REFERENCES

• 1: Elizabeth Chang , Farookh Hussain , Tharam Dillon, Trust and Reputation for Service-Oriented Environments: Technologies For Building Business Intelligence And Consumer Confidence, John Wiley & Sons, 2005
• 2: Elizabeth Chang , Farookh Khadeer Hussain , Tharam Dillon, CCCI Metrics for the Measurement of Quality of e-Service, Proceedings of the IEEE/WIC/ACM International Conference on Intelligent Agent Technology, p.603-610, September 19-22, 2005 [doi>10.1109/IAT.2005.51]
• 3: J. Gekas, "Web service ranking in service networks," in the 3rd European Semantic Web Conference (ESWC 2006), Budva, 2006. DOI= http://doi.ieeecomputersociety.org/10.1109/ICWS.2004.1314739
• 4: Ioan Toma , Dumitru Roman , Dieter Fensel , Brahmanada Sapkota , Juan Miguel Gomez, A Multi-criteria Service Ranking Approach Based on Non-Functional Properties Rules Evaluation, Proceedings of the 5th international conference on Service-Oriented Computing, September 17-20, 2007, Vienna, Austria [doi>10.1007/978-3-540-74974-5_40]

INDEX TERMS

Primary Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.8 Metrics
          Subjects: Product metrics

Additional Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.5 On-line Information Services
          Subjects: Web-based services

General Terms:
Algorithms, Design, Experimentation, Measurement, Standardization, Theory

Keywords:
CCCI metrics, quality of service, reputation evaluation, service ranking, service-oriented environment, trustworthiness evaluation