| Cutting into collaboration: understanding coordination in distributed and interdisciplinary medical research |
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Computer Supported Cooperative Work
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Proceedings of the ACM 2008 conference on Computer supported cooperative work
table of contents
San Diego, CA, USA
SESSION: Interdisciplinary and distributed teams
table of contents
Pages 427-436
Year of Publication: 2008
ISBN:978-1-60558-007-4
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Authors
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Saeko Nomura
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Cornell University, Ithaca, NY, USA
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Jeremy Birnholtz
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Cornell University, Ithaca, NY, USA
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Oya Rieger
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Cornell University, Ithaca, NY, USA
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Gilly Leshed
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Cornell University, Ithaca, NY, USA
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Deborah Trumbull
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Cornell University, Ithaca, NY, USA
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Geri Gay
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Cornell University, Ithaca, NY, USA
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ABSTRACT
Coordinating goals, schedules, and tasks among collaborators is difficult, and made even more so when there are disciplinary, geographic and institutional boundaries that must be spanned. Designing CSCW tools to support coordination in these settings, however, requires an improved under-standing of the constraints and conflicts that impede effective collaboration. We present findings from a study of distributed collaborations between academic surgeons and biomedical engineering researchers. These two groups differ significantly in their work priorities and institutional contexts, but are nonetheless able to work together and co-ordinate effectively. They accomplish this via human mediation, frequent ad hoc communication, and optimizing the use of their limited face-to-face interaction opportunities.
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