When blazing a trail leads over the mountainside cliff

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When blazing a trail leads over the mountainside cliff: lessons learned from our first rapid deployment

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User Services Conference archive
Proceedings of the 36th annual ACM SIGUCCS conference on User services conference table of contents

Portland, OR, USA

SESSION: Track C (Tuesday, 3:30 pm) table of contents

Pages 247-252

Year of Publication: 2008

ISBN:978-1-60558-074-6

Author

Jayne Ashworth

University of Virginia, Charlottesville, VA, USA

Sponsors

ACM: Association for Computing Machinery
SIGUCCS: ACM Special Interest Group on University and College Computing Services

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 1, Downloads (12 Months): 18, Citation Count: 0

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ABSTRACT

At SIGUCCS 2007, one of the themes promoted by James Hilton of the University of Virginia was that in the world of IT at colleges and universities, we are likely to see more change happening more quickly than ever before, and that we need to learn ways to make the change happen as quickly and as painlessly as possible. A variety of circumstances led UVa to make a switch in its enterprise calendaring system between December 4, 2007 and January 15, 2008. Learn about the reasons behind this change, the obstacles we encountered, the user experience of the change and the lessons we learned in our first rapid change.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

Hilton, James. Email to Members of the University Community. Subject: Voicemail Update. February 11, 2008. 1:38 p.m. EST.

INDEX TERMS

Primary Classification:
K. Computing Milieux
K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
K.6.1 Project and People Management
Subjects: Life cycle