Ghosts in the network

Subscribe (Full Service)


	Search: The ACM Digital Library The Guide

	Feedback

Ghosts in the network: distributed troubleshooting in a shared working environment

Full text

Pdf (1.36 MB)

Source

Computer Supported Cooperative Work archive
Proceedings of the 1992 ACM conference on Computer-supported cooperative work table of contents

Toronto, Ontario, Canada

Pages: 346 - 355

Year of Publication: 1992

ISBN:0-89791-542-9

Author

Yvonne Rogers

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction
SIGGROUP: ACM Special Interest Group on Supporting Group Work

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 9, Downloads (12 Months): 29, Citation Count: 10

Additional Information:

references cited by index terms collaborative colleagues

Tools and Actions:	Request Permissions Review this Article Save this Article to a Binder Display Formats: BibTeX EndNote ACM Ref

DOI Bookmark:	Use this link to bookmark this Article: http://doi.acm.org/10.1145/143457.143546 What is a DOI?

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Agre, P.E. and Shrager, J. Routine evolution as the microgenetic basis of skill acquisition. In Proc. of the 12th Annual Conference of the Cognitive Science Society (I 991), LEA: Hillsdale, NJ.
	2	Chandrasekaran, B. Natural and social system metaphors for distributed problem solving: Introduction to the issue. SMC-11, (1981), 1-5.
	3	Clark, H.H. and Marshall, C.E. Definitive reference and mutual knowledge. In Elements of Discourse Undar~tanding. A. K_ Jo~hi. I. Sag and B. Webber, Eds., CUP: Cambridge, 1981, pp. 10-63.
	4	Clark, H.H. and Shaefer, E.F. Concealing one's meanings from overhearers. Journal of Memory and Language, 26, (1987), pp. 209-255.
	5	Clark, H.H. and Brennan, S.E, Grounding in communication. In Perspectives on Socially Shared Cognition, L.B. Resnick, J.M. Levine and S.D. Teasley, Eds, American Psychological Association: Washington DC, 1991, pp. 127-149.
	6	J. Dollimore , E. Miranda , Wang Xu, The design of a system for distributing shared objects, The Computer Journal, v.34 n.6, p.514-521, Dec. 1991 [doi>10.1093/comjnl/34.6.514]
	7	Engestrtim, Y. Learning, Working and Imaging: Twelve Studies in Activity Theory. Orienta-Konsultit Oy: Helsinki, 1990.
	8	Goodwin, C. and Goodwin, M.J. Formulating planes: seeing as a situated activity. To appear in Cognition and Communication at Work, D. Middleton, and Y. Engestrt~m, Eds., Sage: London (in press).
	9	Paul Hart , D. Estrin, Computer integration: a co-requirement for effective inter-organization computer network implementation, Proceedings of the 1990 ACM conference on Computer-supported cooperative work, p.131-142, October 07-10, 1990, Los Angeles, California, United States [doi>10.1145/99332.99350]
	10	Heath, C. and Luff, P. Collaborative activity and technological design: task coordination in London underground control rooms. In Proc. of the Second European Conference on Computer-Supported Cooperative Work: ECSCW'91, L. Bannon, M. Robinson, and K. Schmidt, Eds, Kluwer: Dordrecht (September 25th-27th, 1991, Amsterdam), pp. 65-80.
	11	Herbert, A. Editorial: Distributed Systems. The Computer Journal, 1991, 34, 481.
	12	Hewitt, B., Gilbert, N., Jirkota, M. and Wilbur, S. Theories of Multi Party Interaction. TMPI End of Year Report. British Telecom, Queen Mary and Westfield Colleges and the University of Surrey, 1990.
	13	Edwin Hutchins, The technology of team navigation, Intellectual teamwork: social and technological foundations of cooperative work, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 1990
	14	Hutchins, E. Organizing work by adaptation. Organizational Science, 2, (1991), 14-39.
	15	Krauss, R.M. and Fussell, S.R. Constructing shared communicative environments. In Perspectives on Socially Shared Cognition, L.B. Resnick, J.M. Levine and S.D. Teasley, Eds, American Psychological Association: Washington DC, 1991, pp. 172-200.
	16	Kuutii, K. The concept of activity as a basic unit of analysis for CSCW research. In Proc. of the Second European Conference on Computer-Supported Cooperative Work: ECSCW'91, L. Bannon, M. Robinson, and K. Schmidt, Eds, Kluwer: Dordrecht, 1991, pp. 249-264.
	17	Latour, B. Where are the missing masses? Sociology of a few mundane artifacts. To appear in Shaping Technology-Building Society, W. B ijker, and J. Law, Eds, MIT Press, (in press).
	18	Lave, J. Cognition in Practice, CUP: Cambridge, 1988.
	19	Levine, J.M. and Moreland, R.L. Culture and socialization in work groups. In Perspectives on Socially Shared Cognition, L.B. Resnick, J.M. Levine and S.D. Teasley, Eds, American Psychological Association: Washington DC, 1991, pp. 257-279.
	20	Allan MacLean , Victoria Bellotti , Richard Young , Thomas Moran, Reaching through analogy: a Design Rationale perspective on roles of analogy, Proceedings of the SIGCHI conference on Human factors in computing systems: Reaching through technology, p.167-172, April 27-May 02, 1991, New Orleans, Louisiana, United States [doi>10.1145/108844.108869]
	21	Middleton, D. and Edwards D. (Eds), Collective Remembering. Sage: London, 1990.
	22	Bonnie A. Nardi , James R. Miller, An ethnographic study of distributed problem solving in spreadsheet development, Proceedings of the 1990 ACM conference on Computer-supported cooperative work, p.197-208, October 07-10, 1990, Los Angeles, California, United States [doi>10.1145/99332.99355]
	23	Orr, J.E. (1990). Sharing knowledge, celebrating identity: community memory in a service culture. In Collective Remembering, D. Middleton and D. Edwards, Eds, Sage: London, 1990, pp. 169-189.
	24	Robinson, M. and Bannon, L. Questioning representations. In Proc. of the Second European Conference on Computer-Supported Cooperative Work: ECSCW'91, L. Bannon, M. Robinson, and K. Schmidt, Eds, Kluwer: Dordrecht, (September 25th- 27th, 1991, Amsterdam), pp. 219-234.
	25	Rogers, Y. Mediating mechanisms in distributed work actvities. CSCW (accepted for publication).
	26	Schmidt, K. Riding a tiger, or computer supported cooperative work. In Proc. of the Second European Conference on Computer-Supported Cooperative Work: ECSCW'91, L. Bannon, M. Robinson, and K. Schmidt, Eds, Kluwer'. Dordrecht, (September 25th- 27th, 1991, Amsterdam) pp.l-16.
	27	Lucy A. Suchman , Randall H. Trigg, Understanding practice: video as a medium for reflection and design, Design at work: cooperative design of computer systems, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 1992

CITED BY 10

	Ned Kock, Fostering interdepartmental knowledge communication through groupware: a process improvement perspective, Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge, p.29-37, November 16-19, 1997, Phoenix, Arizona, United States
	Rob Barrett , Eser Kandogan , Paul P. Maglio , Eben M. Haber , Leila A. Takayama , Madhu Prabaker, Field studies of computer system administrators: analysis of system management tools and practices, Proceedings of the 2004 ACM conference on Computer supported cooperative work, November 06-10, 2004, Chicago, Illinois, USA
	Marina Jirotka , Paul Luff, Representing and modeling collaborative practices for systems development, Social thinking: software practice, MIT Press, Cambridge, MA, 2002
	Ned Kock , Robert J. McQueen, E-communication of interdepartmental knowledge: an action research study of process improvement groups, Managing the human side of information technology: challenges and solutions, Idea Group Publishing, Hershey, PA, 2002
	Naomi Yamashita , Toru Ishida, Automatic prediction of misconceptions in multilingual computer-mediated communication, Proceedings of the 11th international conference on Intelligent user interfaces, January 29-February 01, 2006, Sydney, Australia
	James L. Lentz , Terry M. Bleizeffer, IT ecosystems: evolved complexity and unintelligent design, Proceedings of the 2007 symposium on Computer human interaction for the management of information technology, March 30-31, 2007, Cambridge, Massachusetts
	Silvia Pongutà Urquijo , Stephen A. R. Scrivener , Hilary K. Palmén, The use of breakdown analysis in synchronous CSCW system design, Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work, p.281-293, September 13-17, 1993, Milan, Italy
	Dianne Murray, An ethnographic study of graphic designers, Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work, p.295-309, September 13-17, 1993, Milan, Italy
	Graham Button , Wes Sharrock, The production of order and the order of production: possibilities for distributed organisations, work and technology in the print industry, Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work, p.1-16, September 07-11, 1997, Lancaster, UK
	Pooya Jaferian , David Botta , Fahimeh Raja , Kirstie Hawkey , Konstantin Beznosov, Guidelines for designing IT security management tools, Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology, November 14-15, 2008, San Diego, California