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 REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Hammersley, M. What's Wrong with Ethnography? The Myth of Theoretical Description. Sociology, 24, 4 (Nov. 1990), 597-615.
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Hammersley, M. and Atkinson, P. Ethnography: Principles in Practice. Routledge, London, UK, 1983.
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Hughes, J.A., Shapiro, D., Sharrock, W., Harper, R., and Randall, D. Ordering the Skies: the sociology of coordinated work. Routledge, London, UK (in press).
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Lofland, J. Analyzing Social Settings: a guide to qualitative observation and analysis. Wadsworth, Belmont CA, 1971.
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Shapiro, D., Hughes, J.A. and Randall, D. Qualitative approaches to the verification and validation of systems for air traffic control, in Proc. NATO ASI on Verificaton and Validation of Complex and Integrated Human-Machine Systems (Vimeiro, Portugal, 6-17 July 1992), forthcoming.
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Stanley, L. Doing Ethnography, Writing Ethnography: A Comment on Hammersley. Sociology, 24, 4 (Nov. 1990), 617-627.
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Paul Dourish , Richard Bentley , Rachel Jones , Allan MacLean, Getting some perspective: using process descriptions to index document history, Proceedings of the international ACM SIGGROUP conference on Supporting group work, p.375-384, November 14-17, 1999, Phoenix, Arizona, United States
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John Hughes , Val King , Tom Rodden , Hans Andersen, Moving out from the control room: ethnography in system design, Proceedings of the 1994 ACM conference on Computer supported cooperative work, p.429-439, October 22-26, 1994, Chapel Hill, North Carolina, United States
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Charles Steinfield , Chyng-Yang Jang , Ben Pfaff, Supporting virtual team collaboration: the TeamSCOPE system, Proceedings of the international ACM SIGGROUP conference on Supporting group work, p.81-90, November 14-17, 1999, Phoenix, Arizona, United States
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Michael Twidale , David Randall , Richard Bentley, Situated evaluation for cooperative systems, Proceedings of the 1994 ACM conference on Computer supported cooperative work, p.441-452, October 22-26, 1994, Chapel Hill, North Carolina, United States
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Arvind Malhotra , Sanjay Gosain , Alexander Hars, Evolution of a virtual community: understanding design issues through a longitudinal study, Proceedings of the eighteenth international conference on Information systems, p.59-74, December 14-17, 1997, Atlanta, Georgia, United States
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Anne Rose , Ben Shneiderman , Catherine Plaisant, An applied ethnographic method for redesigning user interfaces, Proceedings of the conference on Designing interactive systems: processes, practices, methods, & techniques, p.115-122, August 23-25, 1995, Ann Arbor, Michigan, United States
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Steve Benford , Chris Brown , Gail Reynard , Chris Greenhalgh, Shared spaces: transportation, artificiality, and spatiality, Proceedings of the 1996 ACM conference on Computer supported cooperative work, p.77-86, November 16-20, 1996, Boston, Massachusetts, United States
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David R. Millen, Rapid ethnography: time deepening strategies for HCI field research, Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, p.280-286, August 17-19, 2000, New York City, New York, United States
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Wendy E. Mackay , Anne-Laure Fayard, HCI, natural science and design: a framework for triangulation across disciplines, Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, p.223-234, August 18-20, 1997, Amsterdam, The Netherlands
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Jennifer C. Watts , David D. Woods , James M. Corban , Emily S. Patterson , Ronald L. Kerr , LaDessa C. Hicks, Voice loops as cooperative aids in space shuttle mission control, Proceedings of the 1996 ACM conference on Computer supported cooperative work, p.48-56, November 16-20, 1996, Boston, Massachusetts, United States
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Jonathan Cohen , Meg Withgott , Philippe Piernot, Logjam: a tangible multi-person interface for video logging, Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, p.128-135, May 15-20, 1999, Pittsburgh, Pennsylvania, United States
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Konrad Tollmar , Ovidiu Sandor , Anna Schömer, Supporting social awareness @ work design and experience, Proceedings of the 1996 ACM conference on Computer supported cooperative work, p.298-307, November 16-20, 1996, Boston, Massachusetts, United States
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Konrad Tollmar , Stefan Junestrand , Olle Torgny, Virtually living together, Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, p.83-91, August 17-19, 2000, New York City, New York, United States
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Michael J. Muller , Cathleen Wharton , William J. McIver, Jr. , Lila Laux, Toward an HCI research and practice agenda based on human needs and social responsibility, Proceedings of the SIGCHI conference on Human factors in computing systems, p.155-161, March 22-27, 1997, Atlanta, Georgia, United States
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John Bowers , Jon O'Brien , James Pycock, Practically accomplishing immersion: cooperation in and for virtual environments, Proceedings of the 1996 ACM conference on Computer supported cooperative work, p.380-389, November 16-20, 1996, Boston, Massachusetts, United States
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R. Bentley , J. A. Hughes , D. Randall , T. Rodden , P. Sawyer , D. Shapiro , I. Sommerville, Ethnographically-informed systems design for air traffic control, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.123-129, November 01-04, 1992, Toronto, Ontario, Canada
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Wendy E. Mackay , Anne-Laure Fayard , Laurent Frobert , Lionel Médini, Reinventing the familiar: exploring an augmented reality design space for air traffic control, Proceedings of the SIGCHI conference on Human factors in computing systems, p.558-565, April 18-23, 1998, Los Angeles, California, United States
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Mårten Pettersson , Dave Randall , Bo Helgeson, Ambiguities, awareness and economy: a study of emergency service work, Proceedings of the 2002 ACM conference on Computer supported cooperative work, November 16-20, 2002, New Orleans, Louisiana, USA
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Daniel Fallman, Wear, point, and tilt: designing support for mobile service and maintenance in industrial settings, Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, June 25-28, 2002, London, England
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Thomas Erickson , Wei Huang , Catalina Danis , Wendy A. Kellogg, A social proxy for distributed tasks: design and evaluation of a working prototype, Proceedings of the SIGCHI conference on Human factors in computing systems, p.559-566, April 24-29, 2004, Vienna, Austria
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Steve Benford , Holger Schnädelbach , Boriana Koleva , Rob Anastasi , Chris Greenhalgh , Tom Rodden , Jonathan Green , Ahmed Ghali , Tony Pridmore , Bill Gaver , Andy Boucher , Brendan Walker , Sarah Pennington , Albrecht Schmidt , Hans Gellersen , Anthony Steed, Expected, sensed, and desired: A framework for designing sensing-based interaction, ACM Transactions on Computer-Human Interaction (TOCHI), v.12 n.1, p.3-30, March 2005
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David Martin , Mark Rouncefield , Jacki O'Neill , Mark Hartswood , Dave Randall, Timing in the art of integration: 'that's how the bastille got stormed', Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work, November 06-09, 2005, Sanibel Island, Florida, USA
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Mike Fraser , Jon Hindmarsh , Katie Best , Christian Heath , Greg Biegel , Chris Greenhalgh , Stuart Reeves, Remote Collaboration Over Video Data: Towards Real-Time e-Social Science, Computer Supported Cooperative Work, v.15 n.4, p.257-279, August 2006
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Andy Crabtree , Steve Benford , Chris Greenhalgh , Paul Tennent , Matthew Chalmers , Barry Brown, Supporting ethnographic studies of ubiquitous computing in the wild, Proceedings of the 6th ACM conference on Designing Interactive systems, June 26-28, 2006, University Park, PA, USA
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Karen Clarke , John Hughes , Dave Martin , Mark Rouncefield , Ian Sommerville , Corin Gurr , Mark Hartswood , Rob Procter , Roger Slack , Alex Voss, Dependable red hot action, Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work, p.61-80, September 14-18, 2003, Helsinki, Finland
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David Martin , Tom Rodden , Mark Rouncefield , Ian Sommerville , Stephen Viller, Finding patterns in the fieldwork, Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work, p.39-58, September 16-20, 2001, Bonn, Germany
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Andy Crabtree , Steve Benford , Mauricio Capra , Martin Flintham , Adam Drozd , Nick Tandavanitj , Matt Adams , Ju Row Farr, The Cooperative Work of Gaming: Orchestrating a Mobile SMS Game, Computer Supported Cooperative Work, v.16 n.1-2, p.167-198, April 2007
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Christopher A. Le Dantec , W. Keith Edwards, The view from the trenches: organization, power, and technology at two nonprofit homeless outreach centers, Proceedings of the ACM 2008 conference on Computer supported cooperative work, November 08-12, 2008, San Diego, CA, USA
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Andrew Crabtree , Tom Rodden , Peter Tolmie , Graham Button, Ethnography considered harmful, Proceedings of the 27th international conference on Human factors in computing systems, April 04-09, 2009, Boston, MA, USA
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