TelePICTIVE: computer-supported collaborative GUI design for designers with diverse expertise

ABSTRACT

It is generally accepted that it is important to involve the end users of a Graphical User Interface (GUI) in all stages of its design and development. However, traditional GUI development tools typically do not support collaborative design. TelePICTIVE is an experimental software prototype designed to allow computer-naive users to collaborate with experts at possibly remote locations in designing GUIs. TelePICTIVE is based on the PICTIVE participatory design methodology, and has been prototyped using the RENDEZVOUS system. In this paper we describe TelePICTIVE, and show how it is designed to support collaboration among a group of GUI designers with diverse levels of expertise. We also explore some of the issue that have come up during development and initial usability testing, such as how to coordinate simultaneous access to a shared design surface, and how to engage in the participatory design of GUIs using a Computer-Supported Cooperative Work (CSCW) system.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Theory and models

Additional Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING
      D.2.2 Design Tools and Techniques
          Subjects: User interfaces

  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)

General Terms:
Design, Human Factors

Keywords:
CSCW, MUMMS application, PICTIVE, collaborative, graphical user interface, multi-user, participatory design