Software and technologies designed for people with autism: what do users want?

ABSTRACT

Software developers, designers and researchers have been looking to technology for solutions to help and educate people with autism for over two decades. There are many examples of seemingly successful technology-based products and prototypes, yet very little is known about how well these solutions are currently integrated into lives of children and adults with autism and their families. This paper reports on results from an anonymous on-line survey intended as a first step to elucidate information about software and technology use. Additionally, data was analyzed to aid creation of future technology-based products for people with autism that are not just effective, but that also meet important user goals and align to their interests and strengths. Major findings included: (1) very few respondents (25\%) had any experience with software or technology designed for people with cognitive disabilities; (2) when asked an open-ended question about what they desire in technology design, respondents reported three major goals (social skills, academic skills, and organization skills), and many suggestions for improvements to software and hardware design; and (3) technology was reported as both a major strength and interest for people with autism.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: User-centered design

Additional Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.2 Social Issues
          Subjects: Assistive technologies for persons with disabilities

General Terms:
Design, Human Factors

Keywords:
autism, software and technology design, user-centered design