User needs and design guidelines for mobile services for sharing digital life memories

ABSTRACT

Digital media content can contain items that are very personal and valuable for their owner. Such items can form life memories, such as media collages from happy events or recordings of the first steps of one's children. Memories can be evoked and created "anytime, anyplace", and thus mobility is a key factor in managing them. Even though related systems for sharing photographs exist, users' needs for managing personal content have not been investigated specifically from the viewpoint of life memories. This paper describes our empirical research on users' needs for sharing the digital representations of their life memories. As the main contribution, we present design guidelines for services for sharing digital life memories. Furthermore, we present a mobile service prototype which was designed based on the guidelines. Our research shows that the creation, sharing, managing and viewing of digital life memories is highly based on meaningful real-life events.

REFERENCES

• 1: Lehikoinen, J., Aaltonen, A., Huuskonen, P., Salminen, I. Personal Content Experience. John Wiley and Sons Ltd. 2007, 382 p
• 2: Anind K. Dey, Understanding and Using Context, Personal and Ubiquitous Computing, v.5 n.1, p.4-7, February 2001 [doi>10.1007/s007790170019]
• 3: Flickr. www.flickr.com (accessed 2.2.2008)
• 4: Facebook. www.facebook.com (accessed 2.2.2008)
• 5: Mary Czerwinski , Douglas W. Gage , Jim Gemmell , Catherine C. Marshall , Manuel A. Pérez-Quiñones , Meredith M. Skeels , Tiziana Catarci, Digital memories in an era of ubiquitous computing and abundant storage, Communications of the ACM, v.49 n.1, January 2006 [doi>10.1145/1107458.1107489]
• 6: Jim Gemmell , Gordon Bell , Roger Lueder , Steven Drucker , Curtis Wong, MyLifeBits: fulfilling the Memex vision, Proceedings of the tenth ACM international conference on Multimedia, December 01-06, 2002, Juan-les-Pins, France [doi>10.1145/641007.641053]
• 7: Hewlett Packard: Photographic memories. http://www.hpl.hp.com/news/2004/janmar/casualcapture.html (accessed 2.12.2007)
• 8: Hodges, S. et al. SenseCam: A Retrospective Memory Aid. In Proc. of UbiComp 2006, Springer-Verlag Berlin, (2006) 177--193.
• 9: Battarbee, K. & Koskinen, I. Co-experience: user experience as interaction. CoDesign, 1, 1, (2005), 5--18.
• 10: Nancy Van House , Marc Davis , Morgan Ames , Megan Finn , Vijay Viswanathan, The uses of personal networked digital imaging: an empirical study of cameraphone photos and sharing, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA [doi>10.1145/1056808.1057039]
• 11: Nancy A. Van House, Flickr and public image-sharing: distant closeness and photo exhibition, CHI '07 extended abstracts on Human factors in computing systems, April 28-May 03, 2007, San Jose, CA, USA [doi>10.1145/1240866.1241068]
• 12: Okabe, D. Ito, M. Everyday Contexts of Camera Phone Use: Steps Towards Technosocial Ethnographic Frameworks. Mobile Communication in Everyday Life: An Ethnographic View. Frank & Timme (2005), 79--102.
• 13: Andrew D. Miller , W. Keith Edwards, Give and take: a study of consumer photo-sharing culture and practice, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA [doi>10.1145/1240624.1240682]
• 14: David Kirk , Abigail Sellen , Carsten Rother , Ken Wood, Understanding photowork, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada [doi>10.1145/1124772.1124885]
• 15: Koskinen, I. Mobile Multimedia in Action. New Brusnwick, NJ: Transaction Publishers, 2007, 224 p.
• 16: Tim Kindberg , Mirjana Spasojevic , Rowanne Fleck , Abigail Sellen, The Ubiquitous Camera: An In-Depth Study of Camera Phone Use, IEEE Pervasive Computing, v.4 n.2, p.42-50, April 2005 [doi>10.1109/MPRV.2005.42]
• 17: Antti Salovaara , Giulio Jacucci , Antti Oulasvirta , Timo Saari , Pekka Kanerva , Esko Kurvinen , Sauli Tiitta, Collective creation and sense-making of mobile media, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada [doi>10.1145/1124772.1124954]
• 18: Marc Davis , Nancy Van House , Jeffrey Towle , Simon King , Shane Ahern , Carrie Burgener , Dan Perkel , Megan Finn , Vijay Viswanathan , Matthew Rothenberg, MMM2: mobile media metadata for media sharing, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA [doi>10.1145/1056808.1056910]
• 19: Steven M. Drucker , Curtis Wong , Asta Roseway , Steven Glenner , Steven De Mar, MediaBrowser: reclaiming the shoebox, Proceedings of the working conference on Advanced visual interfaces, May 25-28, 2004, Gallipoli, Italy [doi>10.1145/989863.989944]
• 20: Hugh Beyer, Contextual Design: Defining Customer-Centered Systems, Morgan Kaufmann Publishers Inc., San Francisco, CA, 1997
• 21: Shane Ahern , Dean Eckles , Nathaniel S. Good , Simon King , Mor Naaman , Rahul Nair, Over-exposed?: privacy patterns and considerations in online and mobile photo sharing, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA [doi>10.1145/1240624.1240683]
• 22: Adrian Graham , Hector Garcia-Molina , Andreas Paepcke , Terry Winograd, Time as essence for photo browsing through personal digital libraries, Proceedings of the 2nd ACM/IEEE-CS joint conference on Digital libraries, July 14-18, 2002, Portland, Oregon, USA [doi>10.1145/544220.544301]
• 23: Gargi, U., Deng, Y., Tretter, D. Managing and Searching Personal Photo Collections. HP Labs Technical Report HPL-2002-67, 2002.
• 24: Chalfen, R. Snapshot Versions of Life. Bowling Green State Univ Popular Pr, 1987, 213 p.
• 25: Thomas Olsson , Marika Lehtonen , Dana Pavel , Kaisa Väänänen-Vainio-Mattila, User-centered design of a mobile application for sharing life memories, Proceedings of the 4th international conference on mobile technology, applications, and systems and the 1st international symposium on Computer human interaction in mobile technology, September 10-12, 2007, Singapore [doi>10.1145/1378063.1378149]
• 26: Thomas Olsson , Hannu Toivola , Kaisa Väänänen-Vainio-Mattila, Exploring characteristics of collective content: a field study with four user communities, CHI '08 extended abstracts on Human factors in computing systems, April 05-10, 2008, Florence, Italy [doi>10.1145/1358628.1358792]

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)

Additional Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.5 On-line Information Services
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.m Miscellaneous

General Terms:
Design, Human Factors

Keywords:
design guidelines, digital life memories, mobile services, personal content management, user needs, user-centered design