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Analyzing websites for user-visible security design flaws
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Source
ACM International Conference Proceeding Series; Vol. 337 archive
Proceedings of the 4th symposium on Usable privacy and security table of contents
Pittsburgh, Pennsylvania
SESSION: Usable privacy and security in practice table of contents
Pages 117-126  
Year of Publication: 2008
ISBN:978-1-60558-276-4
Authors
Laura Falk  University of Michigan
Atul Prakash  University of Michigan
Kevin Borders  University of Michigan
Publisher
ACM  New York, NY, USA
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ABSTRACT

An increasing number of people rely on secure websites to carry out their daily business. A survey conducted by Pew Internet states 42% of all internet users bank online. Considering the types of secure transactions being conducted, businesses are rigorously testing their sites for security flaws. In spite of this testing, some design flaws still remain that prevent secure usage. In this paper, we examine the prevalence of user-visible security design flaws by looking at sites from 214 U.S. financial institutions. We specifically chose financial websites because of their high security requirements. We found a number of flaws that may lead users to make bad security decisions, even if they are knowledgeable about security and exhibit proper browser use consistent with the site's security policies. To our surprise, these design flaws were widespread. We found that 76% of the sites in our survey suffered from at least one design flaw. This indicates that these flaws are not widely understood, even by experts who are responsible for web security. Finally, we present our methodology for testing websites and discuss how it can help systematically discover user-visible security design flaws.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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Banking study: list of financial institutions. http://www.eecs.umich.edu/~laura/webusability/websites.html.
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L. Freed. State of customer satisfaction with online banking, forsee results/forbes.com, April 2007.
 
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Banking on the www - banks of the usa. http://www.quazell.com/bank/bank_usa.html.
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Nessus Vulnerability Scanner. http://www.nessus.org.
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WatchFire's AppScan Product.
 
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Why Use YURLs?, 2003. http://www.waterken.com/dev/YURL/Why/.


Collaborative Colleagues:
Laura Falk: colleagues
Atul Prakash: colleagues
Kevin Borders: colleagues