Envisioning systemic effects on persons and society throughout interactive system design

ABSTRACT

The design, development, and deployment of interactive systems can substantively impact individuals, society, and the natural environment, now and potentially well into the future. Yet, a scarcity of methods exists to support long-term, emergent, systemic thinking in interactive design practice. Toward addressing this gap, we propose four envisioning criteria --- stakeholders, time, values, and pervasiveness -- distilled from prior work in urban planning, design noir, and Value Sensitive Design. We characterize how the criteria can support systemic thinking, illustrate the integration of the envisioning criteria into established design practice (scenariobased design), and provide strategic activities to serve as generative envisioning tools. We conclude with suggestions for use and future work. Key contributions include: 1) four envisioning criteria to support systemic thinking, 2) value scenarios (extending scenario-based design), and 3) strategic activities for engaging the envisioning criteria in interactive system design practice.

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INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.1 Public Policy Issues

Additional Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.2 Social Issues

General Terms:
Design, Human Factors

Keywords:
design methods, design noir, envisioning, scenario-based design, sustainability, ubiquitous computing, urban planning, value scenarios, value sensitive design, values