Mobilité: fer de lance d'une organisation «Agile»

ABSTRACT

The XXI century Enterprises work on their processes to try to optimize them. This Business Process Reengineering needs a permanent presence of actors. This research try to analyze the impact of Wireless Technology on the impact of optimization processes and display conclusions about a questionnaire sent to 32 enterprises dealing with Wireless services and their impacts on productivity.

REFERENCES

• 1: D'Aveni R. A. (1994) "Hypercompetition: managing the dynamic of stratégic maneuvering", Free Press, New York
• 2: Roux D., (1998) "Les nouvelles Technologies de l'information et la gestion de l'entreprise", Les cahiers français, n° 287, pp87--95
• 3: Rowe F. (1994) "L'impact de l'informatisation sur la performance de l'entreprise", Revue Française de Gestion, n°97, janv-fev 1994
• 4: Beaudouin V., Cardon D., Mallard A. (2001), "De clic en clic. Créativité et rationalisation dans les usages des intranets d'entreprise", Sociologie du travail n°43, 2001
• 5: Mayere A., (1999), "Les effets de l'introduction d'outils d'information et de communication mobile dans l'entreprise", Revue Française de gestion, n°123, mars-mai, pp 88--99
• 6: Mathonnet P., Seval JD (2003) "Tableau de bord du commerce électronique" dossiers thématiques et minireportages pp91
• 7: Hammer M., Champy J. (1993) "Reengineering the Corporation: A manifesto for business revolution", Harper Business Books, New York, 1993
• 8: Fraenkel B. (2001) "Enquêter sur les écrits dans l'organisation", Paris, CNRS Editions, p 231--261
• 9: Ettighoffer D. (1992) "L'Entreprise Virtuelle ou les nouveaux modes de travail" Denis Ettighoffer, Editions Odile Jacob, 1992
• 10: Beyerlein M. M & al. (2001) "Virtual Teams" JAI, Amsterdam London 258p
• 11: James L. Creighton , James W. Adams, Cybermeeting: How to Link People and Technology in Your Organization, American Management Assoc., Inc., New York, NY, 1997
• 12: Alan R. Simon , William Marion, Workgroup computing: workflow, groupware, and messaging, McGraw-Hill, Inc., Hightstown, NJ, 1996
• 13: Isaac H. (2004) "Technologies mobiles et management: l'emergenec d'un management nomade",
• 14: Vernette E, (1998), "L'essentiel du marketing, marketing fondamental, Edition d'organisation
• 15: Dubinski A., Howell R, Ingram T, Bellenger D, (1986), "Salesforce socialization" Journal of Marketing, October, Vol 50, pp192--207
• 16: Kotler P, Dubois B., (1994) "Marketing Management" (8ème edition) Edition Publi-Union
• 17: Deltour F., Gosse B, Sprimont PA, (2001) "Les TIC chez les commerciaux: une approche contigente de la performance des forces de ventes informatisées", AIM, Nantes, 2001.
• 18: M. Kakihara , C. Srensen, Mobility, Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 5, p.131, January 07-10, 2002
• 19: Mayere A., (2001), Mutations organisationnelles et évolutions des systèmes et activités d'information-communication, HDR, Université Toulouse 2 Le Mirail, tome 1 (synthèse) 255p.
• 20: Barand J., (2006), Le Manager agile, vers un nouveau management pour affronter la turbulence, Ed Dunod, Paris, 220p
• 21: Breu K. & al (2001) "Workforce agility: the new employee strategy for knowledge economy", Journal of Information Technology, 17:21--31
• 22: YeongSeok &al (2005) "Development of quality evaluation metrics for BPM System", ICIS'05, Las Vegas 2005
• 23: Badot O. (1997) Théorie de l'entreprise agile, Ed L'Harmattan, 295p

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.4 System Management
          Subjects: Centralization/decentralization

Additional Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.4 System Management
          Subjects: Management audit

General Terms:
Economics, Management, Performance

Keywords:
RTE, agility, mobility, nomads, process, wireless technology