Cooking up real world business applications combining physicality, digitality, and image schemas

ABSTRACT

Tangible interaction research has opened up new ways to interact with computers and extended our imagination of what is possible with digital systems. However, research on tangible user interfaces (TUI) seems to have lost sight of the everyday situation of the majority of people who still work with standard computer systems. This paper investigates a design process for applying TUI in a GUI dominated domain while preserving the functionality of the traditional systems. We exemplify a user centered design process using (1) image schemas as a meta-language for analysis and design and (2) a systematic function allocation of digital and physical user interface elements. We demonstrate this process in the context of the redesign of an invoice verification and posting system of a German beverage company.

REFERENCES

• 1: Abele, P., Hurtienne, J. and Prümper, J. Usability Management bei SAP-Projekten. Grundlagen, Vorgehen, Methoden. Vieweg, Wiesbaden, 2007.
• 2: Berner, W. Angst: Die wichtigste Emotion in Verände-rungsprozessen. http://www.umsetzungsberatung.de/psychologie/angst.php
• 3: Alan F. Blackwell , George Fitzmaurice , Lars Erik Holmquist , Hiroshi Ishii , Brygg Ullmer, Tangible user interfaces in context and theory, CHI '07 extended abstracts on Human factors in computing systems, April 28-May 03, 2007, San Jose, CA, USA [doi>10.1145/1240866.1241085]
• 4: Fitts, P. M. Human Engineering for an Effective Airnavigation and Traffic-control System. National Research Council, Division of Anthropology and Psychology, Committee on Aviation Psychology, Columbus, OH, 1951.
• 5: Gjerlufsen, T. and Olsen, J. W., Physicality and Digitality: Parallelisms at a Materal Level. In Ramduny-Ellis, D., Dix, A., Hare, J. and Gill, S. (eds.) Physicality 2007, Lancester University, UWIC Press (2007), 93--98.
• 6: Hassenzahl, M., Burmester, M. and Koller, F., Attrak-Diff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualität. In Ziegler, J. and Szwillus, G. (eds.) Mensch & Computer 2003: Interaktion in Bewegung, Stuttgart, B. G. Teubner (2003), 187--196.
• 7: Steve Hinske, Determining the Position and Orientation of Multi-Tagged Objects Using RFID Technology, Proceedings of the Fifth IEEE International Conference on Pervasive Computing and Communications Workshops, p.377-381, March 19-23, 2007 [doi>10.1109/PERCOMW.2007.38]
• 8: Holzblatt, K., Wendell, J. B. and Wood, S. Rapid Contextual Design -- A How-To Guide to Key Techniques for User-Centered Design. Morgan Kaufmann, San Francisco, 2005.
• 9: Eva Hornecker , Jacob Buur, Getting a grip on tangible interaction: a framework on physical space and social interaction, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada [doi>10.1145/1124772.1124838]
• 10: Elise van den Hoven , Joep Frens , Dima Aliakseyeu , Jean-Bernard Martens , Kees Overbeeke , Peter Peters, Design research & tangible interaction, Proceedings of the 1st international conference on Tangible and embedded interaction, February 15-17, 2007, Baton Rouge, Louisiana [doi>10.1145/1226969.1226993]
• 11: Hurtienne, J. and Blessing, L., Design for intuitive use - Testing image schema theory for user interface design. In International Conference on Engineering Design, Paris, Design Society (2007).
• 12: Jörn Hurtienne , Johann Habakuk Israel, Image schemas and their metaphorical extensions: intuitive patterns for tangible interaction, Proceedings of the 1st international conference on Tangible and embedded interaction, February 15-17, 2007, Baton Rouge, Louisiana [doi>10.1145/1226969.1226996]
• 13: Hurtienne, J., Weber, K. and Blessing, L. Prior Experience and Intuitive Use: Image Schemas in User Centred Design. In Langdon, P., Clarkson, P. J. and Robinson, P. (eds.) Designing Inclusive Futures, Springer, London, in print.
• 14: Hiroshi Ishii , Brygg Ullmer, Tangible bits: towards seamless interfaces between people, bits and atoms, Proceedings of the SIGCHI conference on Human factors in computing systems, p.234-241, March 22-27, 1997, Atlanta, Georgia, United States [doi>10.1145/258549.258715]
• 15: Johnson, M. The body in the mind: the bodily basis of meaning, imagination, and reason. University of Chicago Press, Chicago, 1987.
• 16: Parent-Thirion, A., Macias, E. F., Hurley, J. and Vermeylen, G. Fourth European Working Conditions Survey. Office for Official Publications of the European Communities, Luxembourg, 2007.
• 17: Brygg Ullmer , Hiroshi Ishii , Robert J. K. Jacob, Token+constraint systems for tangible interaction with digital information, ACM Transactions on Computer-Human Interaction (TOCHI), v.12 n.1, p.81-118, March 2005 [doi>10.1145/1057237.1057242]

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)

Keywords:
ERP system, PIBA-DIBA lists, digitality, function allocation, graphical user interfaces, image schemas, physicality, tangible user interfaces, user centered design