Business-oriented IT management: developing e-business applications with E-BPMS

ABSTRACT

The characteristic feature of e-business applications is the complexity due to the large number of factors that have to be taken into consideration and aligned with regard to the products and services offered, the business processes used, the organization and the information technology (IT) applied. Both researchers and practitioners state, that the alignment between IT and the competitive strategy of the business is paramount. In this paper, we will discuss the E-BPMS modeling framework that takes into account the requirements of a complex e-business application development and we will describe a case from the insurance sector as a proof of concept.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.0 General

General Terms:
Algorithms, Design, Documentation, Management, Measurement, Performance, Verification

Keywords:
E-BPMS, business-oriented IT alignment, complexity management, framework, key performance indicator, metamodel, modeling, service orientation