Electronic social fields in bureaucracies

ABSTRACT

Advanced computer tools designed to facilitate collaboration in a common task or across functions have had a remarkably disappointing record of diffusion and adoption [16]. Technologies that are unresponsive to users needs will not find their markets. Groupware such as electronic mail, conferencing, and on-line editing, however, has an apparently natural affinity to the team and project work of salaried professional employees.

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INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY

Additional Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)

  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY

General Terms:
Human Factors, Theory