Designing for cooperation: cooperating in design

ABSTRACT

This article will discuss how to design computer applications that enhance the quality of work and products, and will relate the discussion to current themes in the field of Computer-Supported Cooperative Work (CSCW). Cooperation is a key element of computer use and work practice, yet here a specific “CSCW approach is not taken.” Instead the focus is cooperation as an important aspect of work that should be integrated into most computer support efforts in order to develop successful computer support, however, other aspects such as power, conflict and control must also be considered.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Theory and models

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Evaluation/methodology; Organizational design

  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management
          Subjects: Systems development; Systems analysis and design

General Terms:
Design, Human Factors, Management, Theory

Keywords:
Computer-supported cooperative work, cooperative design, groupwork, multi-user systems, participatory design