Investigating and supporting health management practices of individuals with diabetes

ABSTRACT

In recent years the development of technologies that support individuals in managing their health has become a vibrant, yet challenging, research area. Many of the challenges faced by researchers are a result of significant transformations in doctor and patient attitudes toward health and healthcare and their perception of their respective roles. Shifting the focus from the traditional goal of supporting clinicians in delivering quality care to empowering individuals' self-management requires certain transformations of design goals as well as design practices. In this paper we will discuss our own journey in designing, building, deploying and evaluating technologies that support individual health management. We reflect on two of our recent projects, a recently completed CHAP (Continuous Health Awareness Program) and our current research initiative, MAHI (Mobile Access to Health Information).

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Evaluation/methodology

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: User-centered design

General Terms:
Design, Human Factors

Keywords:
chronic disease management, decision-making, deployment studies, sense-making, ubiquitous computing