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He says, she says: conflict and coordination in Wikipedia

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Conference on Human Factors in Computing Systems archive
Proceedings of the SIGCHI conference on Human factors in computing systems table of contents

San Jose, California, USA

SESSION: Online representation of self table of contents

Pages: 453 - 462

Year of Publication: 2007

ISBN:978-1-59593-593-9

Authors

Aniket Kittur	University of California, Los Angeles, Los Angeles, CA
Bongwon Suh	Palo Alto Research Center, Palo Alto, CA
Bryan A. Pendleton	Palo Alto Research Center, Palo Alto, CA
Ed H. Chi	Palo Alto Research Center, Palo Alto, CA

Sponsors

ACM: Association for Computing Machinery
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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ACM New York, NY, USA

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Downloads (6 Weeks): 54, Downloads (12 Months): 490, Citation Count: 22

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ABSTRACT

Wikipedia, a wiki-based encyclopedia, has become one of the most successful experiments in collaborative knowledge building on the Internet. As Wikipedia continues to grow, the potential for conflict and the need for coordination increase as well. This article examines the growth of such non-direct work and describes the development of tools to characterize conflict and coordination costs in Wikipedia. The results may inform the design of new collaborative knowledge systems.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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CITED BY 22

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	Aniket Kittur , Ed H. Chi , Bongwon Suh, Crowdsourcing user studies with Mechanical Turk, Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, April 05-10, 2008, Florence, Italy
	Travis Kriplean , Ivan Beschastnikh , David W. McDonald , Scott A. Golder, Community, consensus, coercion, control: cs*w or how policy mediates mass participation, Proceedings of the 2007 international ACM conference on Supporting group work, November 04-07, 2007, Sanibel Island, Florida, USA
	Myshkin Ingawale, Understanding the wikipedia phenomenon: a case for agent based modeling, Proceeding of the 2nd PhD workshop on Information and knowledge management, October 30-30, 2008, Napa Valley, California, USA
	Ulrik Brandes , Jürgen Lerner, Visual analysis of controversy in user-generated encyclopedias, Information Visualization, v.7 n.1, p.34-48, March 2008
	Moira Burke , Robert Kraut, Mopping up: modeling wikipedia promotion decisions, Proceedings of the ACM 2008 conference on Computer supported cooperative work, November 08-12, 2008, San Diego, CA, USA
	Reid Priedhorsky , Jilin Chen , Shyong (Tony) K. Lam , Katherine Panciera , Loren Terveen , John Riedl, Creating, destroying, and restoring value in wikipedia, Proceedings of the 2007 international ACM conference on Supporting group work, November 04-07, 2007, Sanibel Island, Florida, USA
	Felipe Ortega , Jesus M. Gonzalez Barahona, Quantitative analysis of thewikipedia community of users, Proceedings of the 2007 international symposium on Wikis, p.75-86, October 21-25, 2007, Montreal, Quebec, Canada
	Ba-Quy Vuong , Ee-Peng Lim , Aixin Sun , Minh-Tam Le , Hady Wirawan Lauw, On ranking controversies in wikipedia: models and evaluation, Proceedings of the international conference on Web search and web data mining, February 11-12, 2008, Palo Alto, California, USA
	Brian Butler , Elisabeth Joyce , Jacqueline Pike, Don't look now, but we've created a bureaucracy: the nature and roles of policies and rules in wikipedia, Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, April 05-10, 2008, Florence, Italy
	Ning Gu , Qiwei Zhang , Jiangming Yang , Wei Ye, Dcv: a causality detection approach for large-scale dynamic collaboration environments, Proceedings of the 2007 international ACM conference on Supporting group work, November 04-07, 2007, Sanibel Island, Florida, USA
	Aniket Kittur , Robert E. Kraut, Harnessing the wisdom of crowds in wikipedia: quality through coordination, Proceedings of the ACM 2008 conference on Computer supported cooperative work, November 08-12, 2008, San Diego, CA, USA
	Krishnendu Chatterjee , Luca de Alfaro , Ian Pye, Robust content-driven reputation, Proceedings of the 1st ACM workshop on Workshop on AISec, October 27-27, 2008, Alexandria, Virginia, USA
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	Ulrik Brandes , Patrick Kenis , Jürgen Lerner , Denise van Raaij, Network analysis of collaboration structure in Wikipedia, Proceedings of the 18th international conference on World wide web, April 20-24, 2009, Madrid, Spain
	Souneil Park , Seungwoo Kang , Sangyoung Chung , Junehwa Song, NewsCube: delivering multiple aspects of news to mitigate media bias, Proceedings of the 27th international conference on Human factors in computing systems, April 04-09, 2009, Boston, MA, USA
	Katherine Panciera , Aaron Halfaker , Loren Terveen, Wikipedians are born, not made: a study of power editors on Wikipedia, Proceedings of the ACM 2009 international conference on Supporting group work, May 10-13, 2009, Sanibel Island, Florida, USA
	Aniket Kittur , Ed H. Chi , Bongwon Suh, What's in Wikipedia?: mapping topics and conflict using socially annotated category structure, Proceedings of the 27th international conference on Human factors in computing systems, April 04-09, 2009, Boston, MA, USA
	Shyong (Tony) K. Lam , John Riedl, Is Wikipedia growing a longer tail?, Proceedings of the ACM 2009 international conference on Supporting group work, May 10-13, 2009, Sanibel Island, Florida, USA
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