A field study on organizational commitment, professional commitment and peer mentoring

ABSTRACT

This study investigates attitudes and citizenship behaviors of IS workers in the software industry by examining relationships among various facets of organizational commitment, professional commitment, and a particular organizational citizenship behavior (OCB) called peer mentoring. Results revealed that one facet of organizational commitment, affective commitment, was positively associated with peer mentoring, while a second facet, normative commitment, was negatively associated with peer mentoring. A third facet of organizational commitment, continuance commitment, had no significant relationship with peer mentoring while professional commitment was positively associated with peer mentoring. Our results also found a positive and significant interaction between professional commitment and affective commitment, and a negative and significant interaction between professional commitment and normative commitment in predicting OCBs, suggesting that managers of software professionals can foster OCBs by focusing on specific facets of commitment

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INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management

Keywords:
IS personnel, organizational commitment, peer mentoring, professional commitment, software professionals