Mastering the mess

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Mastering the mess

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Communications of the ACM archive
Volume 50 , Issue 4 (April 2007) table of contents

COLUMN: The profession of IT table of contents

Pages: 21 - 25

Year of Publication: 2007

ISSN:0001-0782

Author

Peter J. Denning

Cebrowski Institute for Innovation and Information Superiority at the Naval Postgraduate School in Monterey, CA

Publisher

ACM New York, NY, USA

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Downloads (6 Weeks): 44, Downloads (12 Months): 136, Citation Count: 1

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ABSTRACT

We frequently find ourselves immersed in intransigent situations whose resolution demands a disruptive innovation. There are useful strategies for these situations.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Christenson, C. The Innovator's Dilemma. Harvard Business School Press, 1997.
	2	Peter J. Denning , Robert Dunham, Innovation as language action, Communications of the ACM, v.49 n.5, May 2006 [doi>10.1145/1125944.1125974]
	3	Foster, R., and Kaplan, S. Creative Destruction. Currency, 2001.
	4	C. F. Kurtz , D. J. Snowden, The new dynamics of strategy: Sense-making in a complex and complicated world, IBM Systems Journal, v.42 n.3, p.462-483, July 2003
	5	Pierce, T. Warfighting and Disruptive Technologies: Disguising Innovation. Frank Cass, 2004.
	6	Roberts, N.C. Wicked problems and network approaches to resolution. The International Public Management Review 1, 1 (Jan. 2000).
	7	Roberts, N.C. Coping with wicked problems. In L. Jones, J. Guthrie, and P. Steane, Eds. International Public Management Reform: Lessons From Experience. Elsevier, London, 2001.