 |
1
|
|
| |
2
|
Crosby, Philip B. Quality is Free. New American Library, New York, 1979
|
| |
3
|
Dejean, David, and Dejean, S.B. Lotus Notes at Work. Brady Books, New York, 1991
|
| |
4
|
Dyson, Esther Comments in proprietary newsletter Release 1.0 (30 Dec. 1987)
|
 |
5
|
|
| |
6
|
Holt, Anatol W. Roles and Activities. Mimeo (Mar. 30, 1979)
|
| |
7
|
Holt, Anatol W. and Cashman, P.M. Designing systems to support cooperative activity: An example from software management. In Proceedings of the 5th International Conference on Computer Software and Applications. IEEE Computer Society, Los Alamitos, Calif. (Nov. 1981), 184-190
|
| |
8
|
Keen, Peter G. W. Value Analysis: Justifying Decision Support Systems. MIS Quarterly (Mar. 1981), 1-15
|
| |
9
|
Meldman, Jeffrey A. A New Technique for Modeling the Behavior of Man-Machine Information Systems. Sloan Management Review (Spring 1977), 29-46
|
| |
10
|
MIS Holds Together a Crumbling Cookie. informationWEEK (13 Mar. 1989)
|
| |
11
|
Peterson, DuWayne, Executive Vice President, Merrill Lynch, personal communication
|
| |
12
|
Richman, Tom Mrs. Fields' Secret Ingredient. INC. (Oct. 1987) 65-72
|
| |
13
|
Roach, Stephen S. Pitfalls on the "New" Assembly Line: Can Services Learn from Manufacturing? Morgan Stanley Special Economic Study (22 Jun. 1989)
|
| |
14
|
Rockoff, Maxine L. and Stroll, D.M. Some Observations on IT Investment and Productivity in Financial Services, for: ACM SIGOIS Workshop on the Impact and Value of Information Systems, May 1989 (Mimeo)
|
| |
15
|
Wall St. brokerages struggle to upgrade outdated information systems. MIS Week 10 50 (Dec. 18, 1989), 1 & 19
|
| |
16
|
Zisman, Michael D. Representation, Specification and Automamarion of Office Procedures. Doctoral Dissertation, University of Pennsylvania, 1972
|