Task support in an office system

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Task support in an office system

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ACM Transactions on Information Systems (TOIS) archive
Volume 2 , Issue 3 (July 1984) table of contents

Pages: 197 - 212

Year of Publication: 1984

ISSN:1046-8188

Authors

W Bruce Croft	University of Massachusetts
Lawrence S. Lefkowitz	University of Massachusetts

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 2, Downloads (12 Months): 27, Citation Count: 24

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references cited by index terms review collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Andrew D. Bailey, Jr. , James H. Gerlach , R. Preston McAfee , Andrew B. Whinston, An OIS model for internal accounting control evaluation, ACM Transactions on Information Systems (TOIS), v.1 n.1, p.25-44, Jan. 1983 [doi>10.1145/357423.357426]
	2	BATES, P.C., AND WILEDEN, d.C. High-level debugging of distributed systems: The behavioral abstraction approach. J. Syst. Softw. 3, 4 (1984), 255-264.
	3	Gerald Barber, Supporting organizational problem solving with a work station, ACM Transactions on Information Systems (TOIS), v.1 n.1, p.45-67, Jan. 1983 [doi>10.1145/357423.357427]
	4	CROFT, W.B., LEFKOWITZ, L.S., LESSER, V.R., AND HUFF, K.E. Interpretation and planning as a basis for an intelligent interface. In Proceedings of the Conference on Artificial Intelligence (Oakland Univ., Rochester, Mich., 1983).
	5	DOYLE, J. A truth maintenance system. Arti{. InteU. 12, 3 (1979), 231-272.
	6	DYER, M., AND WOLF, T.C. McDYPAR--a demon parser. Report, Dept. of Computer Science, UCLA, Los Angeles, Calif. 1983.
	7	Clarence A. Ellis , Gary J. Nutt, Office Information Systems and Computer Science, ACM Computing Surveys (CSUR), v.12 n.1, p.27-60, March 1980 [doi>10.1145/356802.356805]
	8	Clarence A. Ellis , Marc Bernal, OfficeTalk-D: An experimental office information system, Proceedings of the SIGOA conference on Office information systems, p.131-140, June 21-23, 1982, Philadelphia, Pennsylvannia, United States
	9	FIKES, R.E., AND HENDERSON, D.A. On supporting the use of procedures in office work. In First National Conference on Artificial Intelligence (Stanford, Calif., 1980).
	10	Simon Gibbs , Dionysis Tsichritzis, A data modeling approach for office information systems, ACM Transactions on Information Systems (TOIS), v.1 n.4, p.299-319, Oct. 1983 [doi>10.1145/357442.357444]
	11	Michael Hammer , W. Gerry Howe , Vincent J. Kruskal , Irving Wladawsky, A very high level programming language for data processing applications, Communications of the ACM, v.20 n.11, p.832-840, Nov. 1977 [doi>10.1145/359863.359886]
	12	HAMMER, M., AND ZISMAN, M.: Design and implementation of office information systems. In Proceedings of the NYU Symposium on Automated Office Systems (1979).
	13	HAMMER, M., AND SIRBU, M. What is office automation? in Proceedings of the 1st Office Automation Conference (Atlanta, Ga., 1980).
	14	MCCUE, D., AND LESSER, V.R. Focusing and constraint management in intelligent interface design. Tech. Rep. 83-36, Dept. of Computer and Information Science, Univ. of Massachusetts, Amherst, 1983.
	15	MCDONALD, D.D. Natural language generation as a computational problem: An introduction. In Computational Models of Discourse, MIT Press, Cambridge, Mass., 1983.
	16	WRIGHT, M., AND FOX, M.S. SRL 1.5 User Manual. Intelligent Systems Laboratory, Carnegie- Mellon Univ., Robotics Inst., 1983.
	17	ZISMAN, M.D. Representation, specification, and automation of office procedures. Ph.D. dissertation, Wharton School, Univ. of Pennsylvania, 1977.
	18	ZLOOF, M.M. Office-by-Example: A business language that unifies data and word processing and electronic mail. IMB Syst. J. 21, 3 (1982), 272-304.

CITED BY 24

	Clarence A. Ellis , Simon J. Gibbs , Gail Rein, Groupware: some issues and experiences, Communications of the ACM, v.34 n.1, p.39-58, Jan. 1991
	Sunil K. Sarin , Kenneth R. Abbott , Dennis R. McCarthy, A process model and system for supporting collaborative work, ACM SIGOIS Bulletin, v.12 n.2-3, p.213-224, Nov. 1991
	Michel Tueni , Jianzhong Li , Pascal Fares, AMS: a knowledge-based approach to task representation, organization and coordination, ACM SIGOIS Bulletin, v.9 n.2-3, p.78-87, April & July 1988
	Clarence Ellis , Karim Keddara , Grzegorz Rozenberg, Dynamic change within workflow systems, Proceedings of conference on Organizational computing systems, p.10-21, August 13-16, 1995, Milpitas, California, United States
	Rainer Lutze, Customizing cooperative office procedures by planning, ACM SIGOIS Bulletin, v.9 n.2-3, p.63-77, April & July 1988
	Thomas L. Dean, Handling shared resources in a temporal data base management system, ACM SIGOIS Bulletin, v.7 n.2-3, p.81-91, Summer-Fall 1986
	W. B. Croft , L. S. Lefkowitz, Using a planner to support office work, ACM SIGOIS Bulletin, v.9 n.2-3, p.55-62, April & July 1988
	Richard Blumenthal , Gary J. Nutt, Supporting unstructured workflow activities in the Bramble ICN system, Proceedings of conference on Organizational computing systems, p.130-137, August 13-16, 1995, Milpitas, California, United States
	B. Karbe , N. Ramsperger , P. Weiss, Support of cooperative work by electronic circulation folders, ACM SIGOIS Bulletin, v.11 n.2-3, p.109-117, Apr. 1990
	A. Roger Kaye , Gerald M. Karam, Cooperating knowledge-based assistants for the office, ACM Transactions on Information Systems (TOIS), v.5 n.4, p.297-326, Oct. 1987
	F. H. Lochovsky , J. S. Hogg , A. O. Mendelzon , S. P. Weiser, OTM: specifying office tasks, ACM SIGOIS Bulletin, v.9 n.2-3, p.46-54, April & July 1988
	Laura K. Dillon , George S. Avrunin , Jack C. Wileden, Constrained expressions: toward broad applicability of analysis methods for distributed software systems, ACM Transactions on Programming Languages and Systems (TOPLAS), v.10 n.3, p.374-402, July 1988
	Irene Greif , Sunil Sarin, Data sharing in group work, ACM Transactions on Information Systems (TOIS), v.5 n.2, p.187-211, April 1987
	Stephen Pollock, A rule-based message filtering system, ACM Transactions on Information Systems (TOIS), v.6 n.3, p.232-254, July 1988
	Mark Grossman , Raimund K. Ege, Logical composition of object-oriented interfaces, ACM SIGPLAN Notices, v.22 n.12, p.295-306, Dec. 1987
	Dirk E. Mahling , Noël Craven , W. Bruce Croft, From Office Automation to Intelligent Workflow Systems, IEEE Expert: Intelligent Systems and Their Applications, v.10 n.3, p.41-47, June 1995
	Purvis M. Jackson , Sara E. Moss, An approach to gathering undocumented information, ACM SIGCUE Outlook, v.19 n.1-2, p.67-69, Spring/Summer 1986
	Sidney E. Harris , Harvey J. Brightman, Design implications of a task-driven approach to unstructured cognitive tasks in office work, ACM Transactions on Information Systems (TOIS), v.3 n.3, p.292-306, July 1985
	W. Bruce Croft, Modelling offices and supporting office work, ACM SIGOA Newsletter, v.6 n.1-2, p.10-12, Summer and Fall 1985
	Stefan Britts, Dialog management in interactive systems: a comparative survey, ACM SIGCHI Bulletin, v.18 n.3, p.30-42, Jan. 1987
	Carol A. Broverman , W. Bruce Croft, A knowledge-based approach to data management for intelligent user interfaces, Proceedings of the 11th international conference on Very Large Data Bases, p.96-104, August 21-23, 1985, Stockholm, Sweden
	Bernhard H. Karbe , Norbert G. Ramsperger, Influence of exception handling on the support of cooperative office work, ACM SIGOIS Bulletin, v.11 n.4, p.2-15, Dec. 1990
	Dirk E. Mahling , Carson Woo , Rick Blumenthal , Hans Schlichter , Thilo Horstman, Workflow = OIS? A report of a workshop at the CSCW '94 conference, ACM SIGOIS Bulletin, v.16 n.1, p.59-64, Aug. 1995
	M. Cristina Bena , Giorgio Montini , Franco Sirovich, Planning and executing office procedures in project ASPERA, Proceedings of the 10th international joint conference on Artificial intelligence, p.576-583, August 23-29, 1987, Milan, Italy

INDEX TERMS

Classification:
H. Information Systems
H.4 INFORMATION SYSTEMS APPLICATIONS
H.4.1 Office Automation

Nouns: POISE
H.4.2 Types of Systems
Subjects: Decision support (e.g., MIS)

I. Computing Methodologies
I.2 ARTIFICIAL INTELLIGENCE
I.2.1 Applications and Expert Systems
Subjects: Office automation
I.2.4 Knowledge Representation Formalisms and Methods
Subjects: Representations (procedural and rule-based)

General Terms:
Design, Human Factors, Languages

REVIEW

"Ian Hugh Witten : Reviewer"

This paper describes a system which acts as an interface to a set of existing office tools that accomplish such tasks as mail, forms processing, calendar maintenance, etc. It combines a semantic database, a library of procedures, and a natural more...

Collaborative Colleagues:

W Bruce Croft: colleagues

Lawrence S. Lefkowitz: colleagues

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