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Web site success metrics: addressing the duality of goals
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Communications of the ACM archive
Volume 49 ,  Issue 12  (December 2006) table of contents
Software product line
COLUMN: Technical opinion table of contents
Pages: 114 - 116  
Year of Publication: 2006
ISSN:0001-0782
Authors
France Belanger  Virginia Tech in Blacksburg, VA
Weiguo Fan  Virginia Tech
L. Christian Schaupp  University of North Carolina-Wilmington
Anjala Krishen  Virginia Tech
Jeannine Everhart  New City Media in Blacksburg, VA
David Poteet  New City Media in Blacksburg, VA
Kent Nakamoto  Virginia Tech
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 15,   Downloads (12 Months): 147,   Citation Count: 2
Additional Information:

references   cited by   index terms   collaborative colleagues  

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
DeLone, W.H. and McLean, E.R. Information systems success: The quest for the dependent variable. Information Systems Research 3, 1 (1992), 60--95.
 
2
Hoffman, D.L., Novak, T.P., and Chaterjee, P. Commercial scenarios for the Web: Opportunities and challenges. Journal of Computer-Mediated Communication 1, 3 (1995), 1--20.
 
3
Netcraft.com. Web site statistics 2006; news. netcraft.com/archives/web_server_survey.html.
 
4
Arun Rai , Sandra S. Lang , Robert B. Welker, Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis, Information Systems Research, v.13 n.1, p.50-69, March 2002  [doi>10.1287/isre.13.1.50.96]
 
5
Seddon, P.B. A respecification and extension of the DeLone and McLean model of IS success. Information Systems Research 8, 3 (1997), 240--253.
 
6
Waite, K. Consumer expectations of online information provided by bank Web sites. Journal of Financial Services Marketing 6, 4 (2002), 309--323.

CITED BY  2
Michael Khoo , Joe Pagano , Anne L. Washington , Mimi Recker , Bart Palmer , Robert A. Donahue, Using web metrics to analyze digital libraries, Proceedings of the 8th ACM/IEEE-CS joint conference on Digital libraries, June 16-20, 2008, Pittsburgh PA, PA, USA
Wen-Chih Chiou , Chyuan Perng , Jeng-Teng Tsai , Chin-Chao Lin, The review of the website evaluation framework in Information Systems and marketing journals, International Journal of Information Systems and Change Management, v.3 n.1, p.81-104, July 2008

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.4 System Management

Additional Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.5 On-line Information Services

  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.2 Installation Management

Collaborative Colleagues:
France Belanger: colleagues
Weiguo Fan: colleagues
L. Christian Schaupp: colleagues
Anjala Krishen: colleagues
Jeannine Everhart: colleagues
David Poteet: colleagues
Kent Nakamoto: colleagues

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