Enhancing training & documentation by eliminating artificial boundaries

ABSTRACT

Academic support organizations now find that the boundaries between training and documentation as well as technological and pedagogical support are ever-expanding, overlapping, and often artificial. Join us as representative members of Indiana University's open-source training initiatives team discuss the challenges and rewards of integrating the training and support content we develop. A question and answer period will allow you to share your experiences as well.

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management

General Terms:
Design, Documentation, Management, Performance

Keywords:
Sakai, collaboration and learning environment, course management system, documentation, education, open source, support, training, workshop