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Process simulation as a key to uncovering true organizational value
Source Winter Simulation Conference archive
Proceedings of the 37th conference on Winter simulation table of contents
Orlando, Florida
SESSION: Simulation case studies C: business process applications table of contents
Article No. 50  
Year of Publication: 2005
ISBN:0-7803-9519-0
Author
Kris Arvind  CGN & Associates
Publisher
Winter Simulation Conference 
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ABSTRACT

As organizations struggle to remain competitive in a global sourcing environment, business leaders are challenged to increase overall yield and increase product/process quality, while lowering total costs and cycle time. CGN will describe how we helped a division of a large equipment manufacturer model and simulate their organizational processes that identified key levers critical to maintaining competitive advantage. Traditional process analyses determine inefficiencies and non-value add by conducting a linear pass-through the process. Simulation affords business leaders the capability to build a complex model of their business that simulates reality. In this case study, we will illustrate how CGN's approach: Identified key business parameters and formulated a model that provided a hypothesis-based approach to solution building; Visualized multiple organizational processes simultaneously, resulting in a quantifiable solution set matrixed against KPI value drivers; and Provided guidance regarding initiatives to achieve an optimal organizational / process structure.