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Words matter. talk about people: not customers, not consumers, not users
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Volume 13 ,  Issue 5  (September + October 2006) table of contents
Gadgets, part 2: the science of gadgetry
COLUMN: The way i see it table of contents
Pages: 49 - 63  
Year of Publication: 2006
ISSN:1072-5520
Author
Donald A. Norman
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 8,   Downloads (12 Months): 55,   Citation Count: 1
Additional Information:

references   cited by   index terms   collaborative colleagues  

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Sterling, B. (2002). Tomorrow Now: Envisioning the Next Fifty Years. New York: Random House.
 
2
Sterling, B. (2005). Shaping things. Cambridge, MA: MIT Press.

CITED BY
Claudio Pinhanez, A service science perspective for interfaces of online service applications, Proceedings of the VIII Brazilian Symposium on Human Factors in Computing Systems, October 21-24, 2008, Porto Alegre, RS, Brazil

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)

Collaborative Colleagues:
Donald A. Norman: colleagues

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