Service systems, service scientists, SSME, and innovation

ABSTRACT

Computer scientists work with formal models of algorithms and computation, and someday service scientists may work with formal models of service systems. The four examples here document some of the early efforts to establish a new academic discipline and new profession.

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INDEX TERMS

Primary Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING

Additional Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS

  J. Computer Applications
  J.1 ADMINISTRATIVE DATA PROCESSING

  K. Computing Milieux
  K.3 COMPUTERS AND EDUCATION
      K.3.2 Computer and Information Science Education
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.1 Project and People Management