Theatre as an intermediary between users and CHI designers

ABSTRACT

We have investigated the possibilities of using theatre, including professional actors, scriptwriters and artistic directors, within requirements gathering, and usability testing, and for communicating the results of such work to the design community, or individual designers. The research on which we will report focuses on older people, but we believe that a consideration of the issues involved in designing for this group highlights many of the challenges found in CHI research more generally, and the techniques can apply to usability testing, and to communicating the findings of such research and testing to designers.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)

Keywords:
drama, ethnography, requirements gathering, theatre, usability testing